Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

I would have given 4or5 stars for the service of several weeks ago to replace my battery which had been misdiagnosed at Schwabs. However, I have trouble giving even one star for communication with the servi weeks ago to replace my battery which had been misdiagnosed at Schwabs. However, I have trouble giving even one star for communication with the service department. Over the past two to three weeks I have called THREE TIMES and left a message with the service department along with a callback number requesting an appointment for an unrelated problem—leaking coolant fluid. This is certainly a concern to me. I HAV NOT HAD A CALLBACK. That is NOT what I call service. John Dickinson 541-912-7772 More

The dealership and salesman i dealt with was good and professional. The buying experience was stress free professional. The buying experience was stress free More

Jason was a huge help and very informative when I picked up my car. Very knowledgeable and pleasant to work with. up my car. Very knowledgeable and pleasant to work with. More

They were quick and efficient. The staff that greeted me at the entrance were quick and very nice. The repairs took a little longer than I expected and there were no snacks but I The staff that greeted me at the entrance were quick and very nice. The repairs took a little longer than I expected and there were no snacks but I survive Thank you on More

Where to start it took multiple trips to the dealership to have an issue resolved. I was coming from out of town and made multiple trips back and forth. At one point I asked them to test drive the vehicle to have an issue resolved. I was coming from out of town and made multiple trips back and forth. At one point I asked them to test drive the vehicle before telling me it was fixed because I was coming from out of town and would arrive after hours. I call to confirm the test drive was done and the vehicle was fixed, and was assured it was. I show up to get my vehicle and it still had an exhaust leak. The only reason the get 2 stars is because JJ their service manager stepped up and made it right. If you must have service at this dealer I revoked you go straight to JJ. Maybe my experience was u usual but it left such a bad taste in my mouth I’m done with Ram pickups all together. More

This was the 1st car I bought in over 10 years they made the experience extremely easy and painless thank you Lithia Chrysler Jeep Dodge the experience extremely easy and painless thank you Lithia Chrysler Jeep Dodge More

I've had both good and bad experiences here. I've been a long term many car customer. I've had a lot of work done on my rigs here. Last year u was told when I wanted to get tires for my truck, t I've been a long term many car customer. I've had a lot of work done on my rigs here. Last year u was told when I wanted to get tires for my truck, to come in and they would give me the employee discount. So when I went in to get the tires, the guy looked at me like I was crazy and said no way. So I decided to get tires somewhere else. Sometimes the service is good. Sometimes awful. More

Dillon was very easy to work with and helpful. I love my purchase and would recommend I love my purchase and would recommend More

Used the internet to find our jeep. The process of buying the jeep was easy. We were not pressured to buy. Look forward to find our next vehicle at Lithia. The process of buying the jeep was easy. We were not pressured to buy. Look forward to find our next vehicle at Lithia. More

I left my Charger in their parking lot with a rear main seal leaking, ps line leak, and an oil pan leak. Lithia stood by the quote they gave me when the service guys said they bit off more than they could seal leaking, ps line leak, and an oil pan leak. Lithia stood by the quote they gave me when the service guys said they bit off more than they could chew. What's GREAT is that they fixed all the leaks and I'm super happy to be part of the Lithia Dodge team. Nice job! Thank you so much! More