Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Great people to work with. I think the sale could have went smother. But I still got the car I wanted. I think the sale could have went smother. But I still got the car I wanted. More

Prompt service and a very nice gentlemen gave me a ride to work. Thank you! to work. Thank you! More

They have been very prompt and courteous and have kept me informed about the repairs of my truck . informed about the repairs of my truck . More

They did not respect what I asked for they drove the car 147 miles to Eugene and the transmission is messed up can’t even enjoy the car I just bought so messed up 147 miles to Eugene and the transmission is messed up can’t even enjoy the car I just bought so messed up More

The service was good. Although, the car that I leased isn’t what I expected. I would recommend letting buyers know what they are getting into. Although, the car that I leased isn’t what I expected. I would recommend letting buyers know what they are getting into. More

Great service from writer and technicians! On time and repaired correctly the first time! Would recommend! On time and repaired correctly the first time! Would recommend! More

Customer-focused interactions from sales to service. Would recommend to friends and family. Keep up the good work Would recommend to friends and family. Keep up the good work More

I bought a new 2500 Ram in June. I've been waiting on a replacement radio for almost 2 months. I am getting frustrated! I've been waiting on a replacement radio for almost 2 months. I am getting frustrated! More

The communication was not what I thought it would be. My car was towed to the dealership after not starting for a couple days. I got one phone call telling me what was wrong with it and didn’t get much o My car was towed to the dealership after not starting for a couple days. I got one phone call telling me what was wrong with it and didn’t get much of an explanation. They didn’t explain the labor cost prior and said that two batteries needed to be changed. I said yes, because there wasn’t many options other than to just get it done. I tried to call back a day later to get more info, and left a message but didn’t get a call back. When my car was done I drove up to Eugene to get it and tried to have the employee at the checkout counter explain to me why the price was so high. He was very short with me and not polite. I’ve had batteries changed in the past and I have never paid so much money for this type of service and labor. If I was from Oregon and knew more about the dealerships in the area I would have had it towed somewhere else. More

Work was done expeditiously but mechanic put greasy fingerprints on headliner. Brought vehicle back in and it was cleaned and vehicle detailed but this should have been caught before I picked up vehicl fingerprints on headliner. Brought vehicle back in and it was cleaned and vehicle detailed but this should have been caught before I picked up vehicle and found the problem myself. More