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Lithia Chrysler Dodge Jeep Ram of Great Falls
Great Falls, MT
450 Reviews
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450 Reviews of Lithia Chrysler Dodge Jeep Ram of Great Falls
February 07, 2014
We found a vehicle that was advertised by this dealership on-line and after finalizing a deal on the phone and by email, we drove 500 miles to pick it up. Upon our arrival, the Sales Manager wanted $500 mor on-line and after finalizing a deal on the phone and by email, we drove 500 miles to pick it up. Upon our arrival, the Sales Manager wanted $500 more. He was told that this was a dirty move and that we wanted to pay what was agreed upon. After Brent visiting with us and the Sales Manager, they were told this was not a good move on their part and settled on less than $500. This is a famous tactic to get more money we know as this was confirmed by an employee there. Brent who sold us the vehicle was very nice, it's the Sales Manager who tried to pull a fast one wanting more money. Not only that but while negotiations were being made over the phone, we were told repeatedly that the Manager drove the vehicle himself with ABSOLUTELY NO DOGS INSIDE THE VEHICLE. I conveyed to them that this is EXTREMELY important because I go to the Mayo Clinic in Rochester, MN for a very rare lung disease and can be around no pets whatsoever. After our arrival we were again assured by Brent that the Manager in no way had any pets inside the vehicle. Upon cleaning the vehicle once we were home, we lifted the back seats and there was so much dog hair there that the vacuum could not get it all, nor could a pet roller. We spent 2 hours cleaning the hair and still haven't gotten all of it. Being lied to about pets IN THE VEHICLE along with conniving tactics for more money was too much. We will NEVER do business with this dealership again, ever. More
by phoen
Employees Worked With
Brent Viste
February 02, 2014
Walked in only looking for a 4x4 just to use for the winter months. Within minutes Gerald was there to help. He showed me a few vehicles that fit what I was looking for and told me about the specials go winter months. Within minutes Gerald was there to help. He showed me a few vehicles that fit what I was looking for and told me about the specials going on. Ended up with an 2005 Durango that he gave me a very fair price on. I am very happy with the buy. More
by jmonson09
Employees Worked With
Gerald Dixon
December 20, 2013
I know now why you sell so many vehicles, I can honestly say this is the best car buying experience we have ever had. I cannot thank you enough for letting me buy a car my way :-) and for finding the perfe say this is the best car buying experience we have ever had. I cannot thank you enough for letting me buy a car my way :-) and for finding the perfect truck for my son. You guys rock. More
by Sheri Sanchez
Employees Worked With
Brian Belderrain, Thomas Jones
November 04, 2013
If more people could be Honest, caring, and helpful like you this world would be a better one. You made a mistake but you went out of your way to fix it. For that I respect you as a man,human, and car sales you this world would be a better one. You made a mistake but you went out of your way to fix it. For that I respect you as a man,human, and car sales man. Should we ever need another car, we've got your number. More
by 6zombie6
October 12, 2013
My first visit to Lithia was to just look around and find a truck that would fit my family. Robert Buley showed me all the trucks available and knew his stuff when it came to the Dodge trucks. He was very a truck that would fit my family. Robert Buley showed me all the trucks available and knew his stuff when it came to the Dodge trucks. He was very friendly and had a lot of patience with me and my two little boys. After some time of narrowing down exactly what I wanted, I went back to Lithia to trade in my 2012 Dodge Avenger to get a new Dodge Ram 1500 truck. I worked with Robert because he was so helpful during my first visit. This being my first time purchasing a vehicle by myself, he explained everything I needed and made the process easy. I recommend anyone going to Lithia to purchase a vehicle from him because he knows the ins and outs and will not steer you wrong. I came out positive on my trade and now I have a beautiful truck that fits not only me but my boys as well. I am very satisfied. More
by alysholm
Employees Worked With
Robert Buley, Robert Buley
September 25, 2013
Superb experience with Scott and Rob! Will buy again and I am recommending Scott to my dad for a new Dodge Ram. Great job. Scott was knowledgeable and Rob explained everything very well in finance. I am recommending Scott to my dad for a new Dodge Ram. Great job. Scott was knowledgeable and Rob explained everything very well in finance. More
by tstudd
Employees Worked With
Scott Allaire
August 18, 2013
excellent service and very helpful Mr. Buley was very accommodating with our financing and type of truck we needed, would recommend this dealership to friends accommodating with our financing and type of truck we needed, would recommend this dealership to friends More
by bfbird
Employees Worked With
Robert Buley
July 29, 2013
I have purchased several cars from Lithea-Great Falls, and me experience has always been great. The cars are priced well, so I always feel that I get a fair deal. Jeremy Cosby was great to work with on and me experience has always been great. The cars are priced well, so I always feel that I get a fair deal. Jeremy Cosby was great to work with on my most recent perchase (2013 Chrysler 300S). He was very friendly and helpful with my trade and purchase of the new car. More
by bretbushaw
Employees Worked With
Jeremy Cosby
July 27, 2013
Dealing with Eric was a real pleasure. He was very professional and made us feel like he wanted our business. It also helped that the car we bought was exactly what was described to us, and even more. professional and made us feel like he wanted our business. It also helped that the car we bought was exactly what was described to us, and even more. The over all sales department and management were courteous and friendly and both Eric and the managers worked hard to make a deal. We had fun and drove back to Missoula knowing that it was well worth the trip. We would not have a hesitation recommending Lithia in Great falls, and of course Eric to our friends. Thank you again Martha Mastrangeli and Tony Demayo More
by tonyd99
July 03, 2013
Came into the store to look at the new Dart, spoke with Rob Buley, a very friendly and informative sale associate. After deciding to purchase the vehicle the ENTIRE process went extremely smooth and in a t Rob Buley, a very friendly and informative sale associate. After deciding to purchase the vehicle the ENTIRE process went extremely smooth and in a timely manner. Want to thank all the staff involved Rob Buley,Brian Belderrain and Mark Supers for making this buying experience a great one. I also appreciate that I have been contacted by the sales associates asking how I'm enjoying the vehicle. Again want to thank ALL the staff involved for a great experience!!! Will DEFINATELY return when looking for my next vehicle! More
by Dawgnutz74
Employees Worked With
Robert Buley
