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Lithia Chrysler Dodge Jeep Ram of Pocatello

Pocatello, ID

4.7
248 Reviews
Call Dealership (208) 904-3369

633 Bullock St

Pocatello, ID

83202

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248 Reviews of Lithia Chrysler Dodge Jeep Ram of Pocatello

December 25, 2023

I've only had dellings with the service people they do a good job. Thanks. More

by gsirbono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Romriell
Report | Print
Dec 26, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Hello there! Thank you for the positive review. It was an absolute pleasure assisting you. Our team hopes to serve you again in the future.

Helpful
December 18, 2023

We were well taken care of when we discussed the work and you were a total team ! More

by Mnrholsten
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle , Jessie Jacaway, Morgan Harris
Report | Print
Dec 18, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Hi there! Thank you for this kind review. Our team at Lithia Chrysler Dodge Jeep Ram of Pocatello looks forward to serving you again soon.

Helpful
December 17, 2023

All good except didn't reset tire pressure alarm during oil change. Also would like a printout of checklist got nothing More

by hondaman32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gillard
Report | Print
Dec 18, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We appreciate your feedback! We apologize for the oversight with the tire pressure alarm and will ensure it doesn't happen again. Your suggestion about providing a printout of checklist is noted too. Thanks for choosing Lithia Chrysler Dodge Jeep Ram of Pocatello!

Helpful
December 17, 2023

Excellent service. Jeanette is very professional and obviously tries to go above and beyond. Best service department. More

by Joe Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette
Report | Print
Dec 18, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Joe, we're delighted to know that Jeanette and our service department at Lithia Chrysler Dodge Jeep Ram of Pocatello exceeded your expectations. Thanks for the positive feedback. Come visit our team again soon!

Helpful
December 13, 2023

The service I get with Lithia is outstanding and always as been, even when we lived in Texas. More

by mccombsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gillard
Report | Print
Dec 13, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Hello there! The Lithia Chrysler Dodge Jeep Ram of Pocatello team is happy to see that you have enjoyed the excellent care of Lithia from Texas to Idaho! We hope to continue serving you wherever you are located.

Helpful
December 12, 2023

The employees were very friendly and the service was great. Setting the appointment online was very convenient. More

by Bpack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Reyes
Report | Print
Dec 13, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We're glad to know you found our online appointment system convenient and the service great at Lithia Chrysler Dodge Jeep Ram of Pocatello. Thanks for your positive feedback!

Helpful
December 07, 2023

Prompt, professional and efficient service. They require at least 15 words, so I'll speak for a little bit. Bla bla bla bla bla bla bla bla bla. More

by IdahoWill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Reyes, Tash Romriell, Brandon Uhrig, Bill Wigington, Andy Tilson, Jessie Jacaway, Art Peters, Morgan Harris, Tom Romriell, James Gillard
Report | Print
Dec 07, 2023 -

IdahoWill responded

I bought the lifetime oil change, and I am treated with great respect and professionalism. I have all my oil changes done at Lithia.

Dec 08, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Hi IdahoWill! Thank you for this positive review. It was a pleasure assisting you with your oil change. Come visit our team again soon!

Helpful
December 07, 2023

I get good service when I go. My truck gets in when I bring it in and they do a good job at a reasonable time. Service department works well with me. Takes awhile to get into a More

by amaskal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette, James Gillard
Report | Print
Dec 07, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We appreciate your feedback and are glad to know our service department is meeting your expectations at Lithia Chrysler Dodge Jeep Ram of Pocatello. We'll take note of the waiting room suggestion for future improvements. Thanks again!

Helpful
November 30, 2023

They got me on and out quickly so I could continue my day and get home. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Burwell
Report | Print
Dec 01, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Thank you for choosing Lithia Chrysler Dodge Jeep Ram of Pocatello, M! It was a pleasure assisting you. Come visit our team again soon.

Helpful
November 24, 2023

Was very pleased with the service performed and was pleased with Phillip the Service Advisor. I needed service on my car before a long trip, and Phillip was accommodating to get my car serviced very qu More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Burwell
Report | Print
Nov 27, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Joe, we're glad to know that Phillip and our service team at Lithia Chrysler Dodge Jeep Ram of Pocatello were able to accommodate your needs before your long trip. We appreciate the continued support over the years! Safe travels!

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