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Lithia Chrysler Dodge Jeep Ram of Pocatello

Pocatello, ID

4.7
248 Reviews
Call Dealership (208) 904-3369

633 Bullock St

Pocatello, ID

83202

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248 Reviews of Lithia Chrysler Dodge Jeep Ram of Pocatello

November 09, 2023

The buying process is smooth and they are always trying to get what you need for the right price! Very professional and friendly! More

by Melissa Carlson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie Huft
Report | Print
Nov 09, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Melissa, we're delighted to know that you found our buying process at Lithia Chrysler Dodge Jeep Ram of Pocatello smooth and satisfactory. We always aim for professionalism while keeping a friendly atmosphere. Thanks for your review and come visit our team again soon!

Helpful
November 05, 2023

Everyone is friendly, helpful and accommodating. We don't have to wait long for an oil change. Love the text reminders on appointments. More

by idgrandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Romriell
Report | Print
Nov 06, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We're glad to know you've had positive experiences with our team at Lithia Chrysler Dodge Jeep Ram of Pocatello. We strive for efficient service and clear communication, so it's great that the text reminders are helpful! Thanks for sharing your feedback. Come visit our team again soon!

Helpful
November 01, 2023

Service department was accommodating, knowledgeable, and friendly. Repaired our vehicle in a timely manner with an explanation of work to be completed. More

by ajd091963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette
Report | Print
Nov 01, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We're glad to know our service department at Lithia Chrysler Dodge Jeep Ram of Pocatello met your expectations! It's important for us that repairs are done efficiently and with transparency. Stop by and visit our team again soon!

Helpful
October 28, 2023

Got my car in and out fast checked all of the fluids and rotated the tires were friendly More

by Km0025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gillard
Report | Print
Oct 30, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Thank you for taking the time to review us. We pride ourselves in providing every customer with a top-quality service. We’re pleased to see that these standards were met.

Helpful
October 28, 2023

A very friendly and timely service department, sales, and staff. Pleasure to do business with. More

by kamrenkoompin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camron Ellis, Tom Romriell, Sheldon Raymond
Report | Print
Oct 30, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us if you need anything else down the road.

Helpful
October 23, 2023

Fast friendly service. Always kind and helpful and service times are quick and easy to schedule. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Burwell was very helpful
Report | Print
Oct 24, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Hi Dawn, Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!

Helpful
October 22, 2023

I came in early and needed a ride to work. Everyone was pleasant and made sure I was informed on what they were going to do that day. My service advisor was professional and kind. The servi More

by Arysa0609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Romriell
Report | Print
Oct 23, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Arysa0609, we're glad to know that our team at Lithia Chrysler Dodge Jeep Ram of Pocatello was able to provide you with a pleasant and professional service experience. Thanks for the review!

Helpful
October 21, 2023

I had an appointment shortly after this one. They did everything they could to get me out on time for my appointment. Fastest service I had ever recieved at this location. More

by motofreak9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gillard
Report | Print
Oct 23, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We're glad to know that we were able to provide you with speedy service! We always aim for efficiency while maintaining the quality of our work. If there's anything else we can assist you with or any areas where you think we could improve, please don't hesitate to reach out, or update your rating if that is the case. We look forward to serving you again in the future.

Helpful
October 20, 2023

The service was quick and didn't cost much. The issue wasn't resolved but I was told to bring it in when it happens again. More

by MorganBray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Bray, Preston Fuss, Kiel Johnson,
Report | Print
Oct 23, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

We appreciate your feedback and patience with the unresolved issue. Our team at Lithia Chrysler Dodge Jeep Ram of Pocatello is committed to providing efficient service, so please don't hesitate to bring it back if the problem persists. Thank you!

Helpful
October 20, 2023

Lithia has done a great job from the beginning. From my car purchase through all my services they have been supportive. I would highly recommend them. More

by Duckhiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Mitchell
Report | Print
Oct 20, 2023 -

Duckhiker responded

Very helpful friendly and efficient. They have done a good job for me

Oct 20, 2023 -

Lithia Chrysler Dodge Jeep Ram of Pocatello responded

Hello! Thank you for your recommendation and your continued support. We're delighted to have been with you throughout your car purchase and service experiences. If you ever need further assistance, please don't hesitate to reach out. Your satisfaction is our priority!

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