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Lithia Chrysler Jeep Dodge RAM of Grand Forks

4.7

163 Lifetime Reviews

2373 32nd Ave S, Grand Forks, North Dakota 58201 Directions
Sales: (701) 864-3645

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163 Reviews of Lithia Chrysler Jeep Dodge RAM of Grand Forks

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January 13, 2019

"Good service, friendly person"

- TgzEmily

When I first got there I was greeted by a friendly man. Got a ride to Best Buy by another social and friendly worker. After returning my car had the check engine light on. They had me pull in and get it taken care of before I left. Great business.

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Recommend Dealer
Yes
Employees Worked With
Dave’s Flitter
December 23, 2018

"Bait and switch "

- Kylez

They had an Internet ad that listed a vehicle that was significantly lower than it was supposed to be. The ad was listed for well over 24 hours and they had countless people come in to purchase a vehicle, only to have them switch the price and say they won’t honor it but will sell it for a different price. When I pointed this out, they blocked me on their Facebook page a refused to work with me or the others involved.

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Recommend Dealer
No
Employees Worked With
AJ Khalil
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 19, 2018

"2018 Ram Pro Master City Purchase"

- erickhtg

Don Sandbothe made my purchase hassle free very pleased with the friendliness of all the staff thanks to everyone I worked with Todd Erickson/Erickson's Heating & Air Conditioning

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Recommend Dealer
Yes
Employees Worked With
Jeff Harlow
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Donald Sandbotthe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ryan Atkinson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 18, 2018

"2018 Jeep purchase"

- Henry

Traded 2014 Jeep Rubicon to a 2018 Jeep Rubicon Very pleased with the friendliness of the staff when looking at updating my 2014 jeep. Very good job .

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Recommend Dealer
Yes
Employees Worked With
Josh Nesdahl
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christopher Woodard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 18, 2018

"Sales team took advantage of my grandson"

- Grampa

Grandson leased his first new vehicle last week. a 2019 Dodge Ram ..4 hr process. Test drove two new units off the lot. Part of pitch was “ all our new pickups get a Tonneu cover” which test units had. Made the deal, but they needed to get the unit from another dealer. Didn’t have a tonneau cover on it, but sales staff said they would work it out..maybe off another unit in Stock on their lot. Didn’t happen.. Grandson went to get pickup on Monday.. sales team pushed to close that deal w/o cover and did.. several discussions got nowhere.. $500 “their cost”.. good lesson learned — sales people ... Manager should have stepped up and made it good..

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Recommend Dealer
No
Employees Worked With
Jeff Harlow
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ryan Atkinson
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Amy
December 18, 2018

"Great service "

- Danndl

Great customer service would definitely work with this dealer ship again Very comfortable atmosphere. Very willing to work with us. Thanks to everyone we worked with

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Recommend Dealer
Yes
Employees Worked With
Jeff Harlow
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Donald Sandbotthe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ryan Atkinson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 04, 2018

"Great"

- BrittneyA20

Everyone was very helpful and kind. The customer service was a fun and happy experience I feel like I left with a perfect car for me and friends. They answered all my questions and made me feel like what I had to say mattered. Thank you all

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Recommend Dealer
Yes
Employees Worked With
Jeff Harlow
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chase Harlow
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ryan Atkinson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Alicia Cameron Davis
November 28, 2018

"Friendly and fast "

- Miagb126

In and out with a new vehicle in no time. Love it! Very friendly salesman. Finance team was also great. Recommending to my friends and family!

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Recommend Dealer
Yes
Employees Worked With
Donald Sandbotthe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ryan Atkinson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 12, 2018

"Friendly, one time "

- Palisade Cliff

Recall for two items...….service found and additional item and updated it also. No other issues. Note that Sarah Seydel handled the whole issue fitting me into a very busy schedule Friday and noon.

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Recommend Dealer
Yes
Employees Worked With
Sarah Seydel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 08, 2018

"Amazing service"

- erin_soren

We purchased our other vehicle from you guys and since then we have started bringing both of ours to you guys now. We recently purchased and had new tires put on with you and an oil change. It took longer then expected (3 hours) and the oil change was forgotten but Sarah S. went out of her way to apologize and make sure we knew that that is not how you guys run your center. Due to Sarah’s kindness and her going more then out of her way to make it up to us, we will be continuing to come back!!

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Recommend Dealer
Yes
Employees Worked With
Shiv Adhikari
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sarah Seydel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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