Lithia Chrysler Jeep Dodge Ram of Corpus Christi

Staff is always ready don’t have to be waiting for service mechanics are very professional service mechanics are very professional More

I took my vehicle there on a Friday in the morning, they had great service! had great service! More

Monica Lawhon always keeps me updated on Services required and cost of each service. Also lets me know as soon as work is completed. required and cost of each service. Also lets me know as soon as work is completed. More

I can’t say much about sales team but the service is excellent and my mechanic there Steve is 👏👏👏👍👍👍🫡 excellent and my mechanic there Steve is 👏👏👏👍👍👍🫡 More

I thought that when a customer drove up to the service drive that someone would come to the car. No one ever did. I know that they used to before. Did that change? Otherwise, all was good. drive that someone would come to the car. No one ever did. I know that they used to before. Did that change? Otherwise, all was good. More

I go to Lithia for service on all of my vehicles. Monica Lawhon is my service rep and she is amazing! Always keeps me updated on what services are due for my vehicles. Monica Lawhon is my service rep and she is amazing! Always keeps me updated on what services are due for my vehicles. More

Job Emmons is very professional in explaining processes and expectations. He helped us feel confident in our experience. and expectations. He helped us feel confident in our experience. More

An "appointment" at a service dealership guarantees a specific time slot for essential maintenance or repairs on your vehicle. Scheduling your visit ensures that skilled technicians are ready to attend specific time slot for essential maintenance or repairs on your vehicle. Scheduling your visit ensures that skilled technicians are ready to attend to your car's needs without delay. By arriving at your scheduled time, you help streamline the service process, allowing you to get back on the road quickly and confidently. Taking care of your vehicle today means fewer worries tomorrow! When I arrived at the dealership for my scheduled oil change and tire rotation appointment at 8:20 A.M., I actually got there at 8:00 A.M. However, I discovered that only one service technician was available to assist all the customers, and he seemed overwhelmed. When I informed him about my 8:20 A.M. appointment, he told me that I should expect a wait of two to three hours. Unfortunately, I hadn't made any alternate arrangements, so I decided to leave. It appears that appointment times at this dealership are either not guaranteed or not considered essential by "senior management". What steps can customers take to ensure their appointment times are respected at the dealership? Are there any policies in place to address delays or long wait times for customers with scheduled appointments? How does the dealership plan to improve service efficiency, given the overwhelming demand on its technicians? More

Service was excellent and on time. Got in. The car was serviced and I was on my way. Got in. The car was serviced and I was on my way. More

David Machado was great in helping me work out what I needed to have done and I had the option to not do everything. And he helped me out with a discount. This was very helpful since I was out of pocket needed to have done and I had the option to not do everything. And he helped me out with a discount. This was very helpful since I was out of pocket for this repair. My part had to be ordered and he was able to expedite it quickly, so I had my car back on Friday and before the weekend. More