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Lithia Chrysler Jeep Dodge Ram of Corpus Christi - Service Center

4.7

94 Lifetime Service Reviews

4313 S Staples St, Corpus Christi, Texas 78411

94 Reviews of Lithia Chrysler Jeep Dodge Ram of Corpus Christi - Service Center

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September 22, 2018

"Excellent service "

- Brandon

Daniel did a very good job of keeping us informed on what was going on with our vehicle and when we could expect it to be ready.

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Recommend Dealer
Yes
Employees Worked With
Daniel Ramos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 20, 2018

"Service was excellent!"

- Nick123

I bought my Dodge in 2013 at Mark Dodge Chrysler Jeep in Lake Charles, LA. The service department was absolutely terrible with both the service of my vehicle and customer service. I have free oil changes from them and refuse to even use them. The blatant disregard for my vehicle by that dealership truly changed my mind about even purchasing another dodge vehicle until I was serviced by the Lithia dealership in Corpus Christi. On Monday, 9/17 everything from the moment that I came in until I returned later that day was an amazing experience. Thanks for being a true and honest dealership. This is how you earn and retain customers by having integrity and a genuine concern for your customer and their vehicle. Thanks again Lithia!!!!!

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Recommend Dealer
Yes
Employees Worked With
Rory Ashurst
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : The other employee was working the desk in the service area, I was the one with the flat tire.
September 16, 2018

"Awesome service experience !"

- stevedick

I came in and was greeted promptly by a smiling service person . He was very polite and explained everything nicely . I expected it to take a long time but he came and got me from the waiting area in only about 30 minutes . I was very happily surprised . He went over my inspection form and explained that everything was great on my car right now and got an all Green ! Very good experience !

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Recommend Dealer
Yes
Employees Worked With
R De
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 14, 2018

"Re-call item, repair."

- majek, mike126

I took my vehicle in for a re-call item. While in the Service Department, the service was in a timely manor. Service coordinator was professional and courteous.

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Recommend Dealer
Yes
Employees Worked With
Monica Lawhon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 13, 2018

"great service department"

- papa

Marty in the service department put forth a lot of extra effort to get my granddaughter's car back on the road in one day.

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Recommend Dealer
Yes
Employees Worked With
Marty Garcia
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 06, 2018

"Great"

- pdeluna123

Jon Emmons checked me in quickly with no problems. Jon Emmons was fast, very friendly and satisfied it's very good to have employees like Jon Emmons.

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Recommend Dealer
Yes
Employees Worked With
Jon Emmons
August 31, 2018

"Warranty work"

- Ggpg47

I was contacted by manufacturer regarding recall of part and directed to the closest dealership. I contacted the dealership and was helped promptly and courteously, informed of the steps needed to remedy the problem, and it was taken care of quickly and expertly. I had encountered a minimum of inconvenience and had a potentially dangerous problem delt with safely and professionally.

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Recommend Dealer
Yes
Employees Worked With
Johnathan, without the name plate on his desk
Sep 04, 2018 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

We take pride in giving outstanding service to every customer here at Chrysler Jeep Dodge of Corpus Christi. We are happy to hear that your visit was no exception, thanks for leaving the wonderful review! Look forward to seeing you next time! – J.R. Velasco, General Manager

August 24, 2018

"I felt welcomed by everyone "

- Leea15

Mrs.Jenny Morales assist me while Marty was away from lunch. Jenny made sure my request was properly service. I recieved a phone call from her with the updates on my vehicles and what needed to be . Once my vehicle was done Marty reached out to me and notify me that the service is done. I like the fact that I was updated with everything before they proceed. And the process of my service was done at a expedite time.

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Recommend Dealer
Yes
Employees Worked With
Marty Garcia
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jenifer Morales
Sep 04, 2018 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thanks for taking the time to mention that all service was verified and approved and leaving this great feedback. It’s for people like you that we do what we do! If you have any friends looking for a vehicle, please send them our way - we’ll take great care of them. Cheers, J.R. Velasco, General Manager

August 23, 2018

"Satisfied "

- Janet B

People were friendly and helpful. I received help immediately . They did get me home and took the van back to work and and got it back later.

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Recommend Dealer
Yes
Employees Worked With
Marty Garcia
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 23, 2018 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Everyone is so friendly and helpful because we have the best customers! It’s for people like you that we do what we do! We are glad you experienced our world-class customer service and hope to see you again with your friends! – J.R. Velasco, General Manager

August 23, 2018

"SERVICE"

- DMARTINEZ

SERVICE PERFORMED BY JC TREVINO WAS AWESOME HE KNOWS WHAT HE IS DOING. HE HAS GREAT CUSTOMER SERVICE, FRIENDLY AND MAKES SURE THAT EVERYTHING WAS DONE RIGHT.

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Recommend Dealer
Yes
Employees Worked With
Juan Trevino
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 23, 2018 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Everyone is so friendly because we have the best customers! It’s for people like you that we do what we do! We are glad you experienced our world-class customer service and hope to see you again with your friends! – J.R. Velasco, General Manager

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