Lithia Chrysler Jeep Dodge Ram of Wasilla

This company honors their warranty work The service department is excellent at Wasilla Chrysler, especially Jeff, one of the service writers. Our 2005 Chrysler 300 had some check engine ligh The service department is excellent at Wasilla Chrysler, especially Jeff, one of the service writers. Our 2005 Chrysler 300 had some check engine light and computer code problems early this summer. They fixed those issues and recommended a tune up. We got the tune up and all was well for about 2 months. Then our car developed a vacuum leak which was related to the tune up. We brought the car back and they fixed the vacuum leak and went the extra mile by replacing some ignition coils and other parts to make sure the car was running well and all the engine codes were clear and not going to return. These folks really do honor their warranties. Great job Lithia Wasilla. Thank you. Micah and Gina. More

Thank you for taking good care of me Lithia Dodge of Wasilla I have had my Dodge Journey for two years now and for two years, anytime I had a problem or even a question I always felt welcomed to go to the Wasill I have had my Dodge Journey for two years now and for two years, anytime I had a problem or even a question I always felt welcomed to go to the Wasilla dealership and have always been pampered, thank you for keeping me going. More

Friendly Overall Great experience. Answered all my questions. My dealer was friendly and welcoming. I’m very happy with my purchase. Highly recommend. Thank yo Overall Great experience. Answered all my questions. My dealer was friendly and welcoming. I’m very happy with my purchase. Highly recommend. Thank you so much!!! More

Great Service at an Excellent Price Got an Oil Change at Lithia and they have awesome service and very polite customer service! I plan to used them again for all future Oil Changes Got an Oil Change at Lithia and they have awesome service and very polite customer service! I plan to used them again for all future Oil Changes More

Thank You, Gabriel Melin at Lithia Dodge of Wasilla I am very happy!! Thank You, Gabriel Melin!! You have made the purchase of my new Challenger the best buying experience I have ever had. You are amazi I am very happy!! Thank You, Gabriel Melin!! You have made the purchase of my new Challenger the best buying experience I have ever had. You are amazing, highly skilled in customer service and satisfaction. You worked very hard for me and have been my advocate throughout the deal. Providing answers to my many questions and working with your management team to ensure I had and loved the deal on my new car and trade in. You have truly earned my business and sincere thanks. More

Went in for an oil charge, left with a new car! Our salesman, Mike, was great! As was the finance guy and sales manager! Really nice staff and very helpful. Would definitely recommend to friends, fa Our salesman, Mike, was great! As was the finance guy and sales manager! Really nice staff and very helpful. Would definitely recommend to friends, family and co workers. More

Excellent Salesman Ryan was great! We spent about a week looking at cars via the website and text messaging. He sent me many photos of the cars I was interested in and Ryan was great! We spent about a week looking at cars via the website and text messaging. He sent me many photos of the cars I was interested in and when I was ready to buy he had every car I was interested in lined up for a test drive when arrived. He did a lot of leg work and made the process very easy. The finance guys were great as well. Dave McDonald was very helpful and hooked us up with a great lifetime warranty on our new Jeep! More

Willie is the best sales person I ever met! I called asked to speak to a sales person. I was put through to Willie. His customer service skills are incredible. He was knowledgeable and walked ou I called asked to speak to a sales person. I was put through to Willie. His customer service skills are incredible. He was knowledgeable and walked outside took a picture of a vehicle that he thought might interest me after our conversation. While trying to discuss the options for a deal I left went to another dealer. Willie asked me to be careful all sales people not the same. I got treated horribly and called Willie back. Willie got us the vehicle we like for the price we were looking for and all the options that make us happy new Grand Jeep Cherokee Limited Sterling edition. More

Customer First This dealership understands people and the importance of customer service; very refreshing. I was impressed with the care and time that the entire sa This dealership understands people and the importance of customer service; very refreshing. I was impressed with the care and time that the entire sales and staff gave to me. Although they were busy with other customers, I never felt rushed or pressured. More

Great service They let me view vehicles on my own in the beginning and once I had questions were ready and available with answers and solutions. The purchase proc They let me view vehicles on my own in the beginning and once I had questions were ready and available with answers and solutions. The purchase process went quickly and smooth. The whole experience was the best of any of my past vehicle purchases. Thank you More