Lithia Chrysler Jeep Dodge Ram of Wasilla

Easy to work with My experience here is always easy, friendly and informative. I am always made aware of the progress of my vehicle. My questions are answered with resp My experience here is always easy, friendly and informative. I am always made aware of the progress of my vehicle. My questions are answered with respect and honestly. More

Satisfied customer From the first day I walked in, the service was friendly and helpful, and not pushy or overwhelming...very refreshing compared to more recent experien From the first day I walked in, the service was friendly and helpful, and not pushy or overwhelming...very refreshing compared to more recent experiences. More

New vehicle purchase From our first meeting with Lance to closing sale with Chris it was a very good experience. We were able to get the vehicle we wanted in a pleasing at From our first meeting with Lance to closing sale with Chris it was a very good experience. We were able to get the vehicle we wanted in a pleasing atmosphere. More

Lithia Wasilla Got Me Back On The Road The water pump went out on my 2010 Ram truck last week. I had it towed to the dealership after hours. Early the next morning Kevin called me and I exp The water pump went out on my 2010 Ram truck last week. I had it towed to the dealership after hours. Early the next morning Kevin called me and I explained what had happened. His crew had checked it out and also noticed a problem with the U-joint. They were able to fix both issues and get the truck back to me by the next day. Great Service! More

Very good all the way to absolutely great! 1st time in Alaska. Wouldn'the you know it a flate! Fast and just perfect......this matter was resolved! All the way to final payout......! Fun 1st time in Alaska. Wouldn'the you know it a flate! Fast and just perfect......this matter was resolved! All the way to final payout......! Fun and what was needed...No more and ....NO LESS!! More

Excellent All staff were extremely kind and helpful in assisting me with purchasing my new vehicle. My salesman worked hard to ensure I received the lowest rate All staff were extremely kind and helpful in assisting me with purchasing my new vehicle. My salesman worked hard to ensure I received the lowest rate possible based on my particular factors. More

Above and Beyond After recently purchasing a new 2017 Ram 2500 Cummins, the dealership installed a fifth wheel hitch for us. The hitch manufacturer provided the deal After recently purchasing a new 2017 Ram 2500 Cummins, the dealership installed a fifth wheel hitch for us. The hitch manufacturer provided the dealership the wrong template for drilling the mounting holes in the bed. This left the bed on the brand new truck with four additional holes. The mechanic who installed the hitch was devastated. He felt terrible. However it was not his fault, he was provided with the wrong template. The fact that he cared so much about the quality of his work is very important to us. It says a lot about his work ethic. The Service Manager had the truck repaired and installed a spray on bed liner. The truck looks as good as new. From the time I started looking at the new truck until we purchased it and then had the hitch installed, I have to say was an excellent experience. Randy in sales does it right, no pressure. Kevin in Service does it right, address a problem head on and fix it. Mike in maintenance does it right, he cares about the quality of his work. This is the 16th Ram Cummins that we have owned, as well as other Ram and Jeep vehicles. This was definitely one of the best experiences I have had. Problems happen all the time, its how you deal with the problem that matters. This was handled very professionally and I am very pleased with the end result. I will be making our next purchase from Lithia Wasilla as well because of it. Captain Tim E. Dietz Wasilla, AK More

First vehicle purchase from this dealership. The salesperson was extremely helpful in finding a truck based on my needs. The sales manager made the closing paperwork signing process very quick an The salesperson was extremely helpful in finding a truck based on my needs. The sales manager made the closing paperwork signing process very quick and painless. More

Engine problem on vacation Service immediately diagnosed the problem, squeezed me in, fixed the problem. They had to get parts from all 3 locations in 1 day. Amazing service. Service immediately diagnosed the problem, squeezed me in, fixed the problem. They had to get parts from all 3 locations in 1 day. Amazing service. More

wonderful experience Randy was extremely helpful with the purchase of our 2017 Dodge Journey. He walked us through the process quickly and efficiently. We left the deal Randy was extremely helpful with the purchase of our 2017 Dodge Journey. He walked us through the process quickly and efficiently. We left the dealership very satisfied with both the purchase price and trade in value for our car. We have bragged about our experience when showing off the new ride. Scott & Brenda Adamson More