My husband and I have purchased 6 vehicles from Lithia in Eugene. We have always been treated very well by the Sales, Finance, and Service Departments. The staff always greets us by name and seem genuinely happy to see us.
On the few occasions when one of our vehicles has had an issue, the Service Department has taken the time to thoroughly investigate the problem and then to make sure we know what the problem was and how it was taken care of.
I have recommended Lithia to friends and family for both purchases and service, and will continue to do so.