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Lithia Chrysler Jeep Dodge of Eugene - Service Center

4.6

348 Lifetime Service Reviews

2121 Martin Luther King Jr. Blvd (DA 6924), Eugene, Oregon 97401

348 Reviews of Lithia Chrysler Jeep Dodge of Eugene - Service Center

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January 22, 2019

"110% Service"

- JGChattrick

Friendly, fast and efficient every time. Always go Above and Beyond what is expected at each visit. Never need to go anywhere else, never disappointed here.

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Recommend Dealer
Yes
Employees Worked With
Tim Bohn
January 22, 2019

"Great CS"

- GDOBECKI

Was enroute SoCal to Portland. Change oil light came on, called and Lithia took me right in. In and out within the hour. Terrific service. Additionally they also provided a thorough go over of vehicle systems and needs. Wish your dealership was in Portland

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Recommend Dealer
Yes
Employees Worked With
David Franklin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 22, 2019

"OIl change"

- PETER48

Very Prompt. Hadmy secretary follow me over and give me a ride back to shop by the time I got back to work they called.

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Recommend Dealer
Yes
Employees Worked With
January 21, 2019

"Mike Espinoza "

- BRINAMA2

Mike was amazing helped us with everything we needed and was great with communicating and helping us get our vehicle back and running with a fast return time will definitely recommend him and this Lithia location for service and will definitely be back!

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Recommend Dealer
Yes
Employees Worked With
Mike Espinoza
January 21, 2019

"Quick service"

- duckfn4lf

Got me in very quickly and did a great job. They make coming in enjoyable and i look forward to each and every oil change.

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Recommend Dealer
Yes
Employees Worked With
Daryl Hummell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 21, 2019

"Disappointed yet still satisfied "

- JSNEDELE

The disappointment being that they didn't realize they had the wrong part until they were into the car, And the time which was spent waiting for the card to be done. The satisfaction part, is when I got up to the counter and the clerk apologized profusely. He was very courteous. And I did everything he could in customer service to ensure I left with the best of dispositions. After all, I can't expect everything to go and be done my way, now can I? You're not Burger King. Lol Have a great day.

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Recommend Dealer
Yes
Employees Worked With
Seth Coffin and F. Gonzalez
January 16, 2019

"Always a great experience. "

- dcuthberto

Outstanding service, as usual. I was nor sure whether or not the walk-in oil change program would work out, but only once has the wait been excessive and on that occasion, I was informed and simply came back another time.

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Recommend Dealer
Yes
Employees Worked With
David Franklin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joel Hazen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Daryl Hummell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 13, 2019

"Great Service"

- MALARSEN

Litha always provides great customer service. I have complete faith in what they tell me. They keep me updated on the length of the repairs. There’s never an unpleasant surprise. I will continue to bring my Jeep to them.

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Recommend Dealer
Yes
Employees Worked With
Michael in service
January 12, 2019

"Running boards install"

- Ego

Had New Moe Parr running boards installed on my 2500 Dodge ram. Appointment was for 8 o'clock in the morning they got it right in and was done in 1.5 hrs. Also had 2 safety recalls which were also completed. I thought the job would have taken much longer but very pleased with the install job and how fast it was accomplished.

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Recommend Dealer
Yes
Employees Worked With
David Franklin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 11, 2019

"Great Service!"

- SADAMS33

Great service, was done fast at a reasonable price. I will definitely come back and would recommend this store to anyone that has a need for service.

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Yes
Employees Worked With
Guy
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