Lithia Chrysler Jeep Dodge of Medford

Correcting mistakes of another's work Today was the first time visiting this dealership that I felt valued as a customer and that what I needed was actually taken care of. Previous to this Today was the first time visiting this dealership that I felt valued as a customer and that what I needed was actually taken care of. Previous to this experience I was fed up with Lithia Dodge and was ready to call it quits with being patient. These gentlemen made all the difference and actually fixed my problem! Thank you so much! More

Easy to make it happen! If you have an idea or a dream of how you want your car to look or perform go see Bo! He has quite the portfolio of vehicles from simple to amazing bu If you have an idea or a dream of how you want your car to look or perform go see Bo! He has quite the portfolio of vehicles from simple to amazing builds. More

Great job Trevis is fast and efficient he listens to me when I explain my vehicles problem and doesn’t treat me like I’m a dumb woman! Trevis is fast and efficient he listens to me when I explain my vehicles problem and doesn’t treat me like I’m a dumb woman! More

Service Great service experience every time. Trevis Burns is easy to deal with and gets my truck in and out in a timely fashion and Trent takes great care of Great service experience every time. Trevis Burns is easy to deal with and gets my truck in and out in a timely fashion and Trent takes great care of my truck. More

Low coolant light When we brought our recently purchased new to us truck in for a low coolant light that kept going off following a few refills we were met with very pr When we brought our recently purchased new to us truck in for a low coolant light that kept going off following a few refills we were met with very professional and personable staff that quickly diagnosed the problem, presented potential solutions, and then took care of it for us. More

Oil change I was welcomed at my car by Jesse. He was polite and cheerful. He checked me and kept me know how busy they were. It did take about an hour however he I was welcomed at my car by Jesse. He was polite and cheerful. He checked me and kept me know how busy they were. It did take about an hour however he kept me up to date. Great service!! More

April is awesome My dealing with this company was a little unconventional I must say. It was my first Finance type of situation and I had no desire in test drive the v My dealing with this company was a little unconventional I must say. It was my first Finance type of situation and I had no desire in test drive the vehicle or even come into look at it before I was already trying to get down there just to sign papers. April is the most amazing fun enjoyable joyful person. majority of people think they can sell sand at the beach and they pressure and push and Bully their way toward it like Lithia Volkswagen. Definitely not the case with April!!!😁.....she is by far well surpassed anybody trying. it comes natural. we had a wonderful time she even drove me home cuz I couldn't take the vehicle the first day I hadn't had insurance on it yet. we had an amazing talk about our children and life and just I don't know things. The next day she showed me nothing but patience because I was running very very late on the way things needed to go and my favorite part is that she's so empathetic I was on the phone just give Aaliyah pretty much every time I talk to her so excited and you could hear the genuine Andy and her voice of being just as excited as I was she is amazing I will go there and buy new car every single day when I become a quadrillionaire just from her though. Thank you April for making my first time financing car enjoyable. More

New Wrangler Purchase Jeff , Mike , and Benny were awesome, they made the transaction very easy for me. I would also like to say that Joe Furlich in service is very profess Jeff , Mike , and Benny were awesome, they made the transaction very easy for me. I would also like to say that Joe Furlich in service is very professional and always takes very good care of me. William (Gene) Cartwright More

Excellent Buying Experience This is the second Jeep I’ve purchased from Lithia and from Brandon in particular. The process was really smooth and I got a great deal on the vehicle This is the second Jeep I’ve purchased from Lithia and from Brandon in particular. The process was really smooth and I got a great deal on the vehicle. Brandon was helpful and honest the whole way through and made sure everything was ready. I spent about 1.5 hours from start to finish at the dealer and left with exactly what I wanted at the price I wanted. I worked with Robert in finance and he made sure I knew all the options available. He answered all my questions and was never pushy or trying to sell me something I did not want. Thanks for making this painless. You definitely have earned my business. More

Oil change Hayden was very helpful - kind - and efficient - explains what is needed ! Called when my vehicle was done ! It was great service from him I will c Hayden was very helpful - kind - and efficient - explains what is needed ! Called when my vehicle was done ! It was great service from him I will continue to come back. He also gave a price for our other vehicle More