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Lithia Chrysler Jeep Dodge of Medford

Medford, OR

4.6
552 Reviews
At Lithia Chrysler Jeep Dodge of Medford, We Make YOU Our First Priority Your satisfaction is at the top of our short-list of goals. This is why our Chrysler, Dodge, Jeep and RAM dealership serving Grants Pass, Ashland and Central Point carries new and used Chrysler, Dodge, Jeep and RAM models. Renowned for their design language, enduring quality and value, vehicles such as the Chrysler 200, Dodge Dart, Dodge Journey, Jeep Grand Cherokee and RAM 1500 are proven crowd pleasers. What's more, our commitment to your satisfaction transcends the day you sign for your car loan or Chrysler, Dodge, Jeep and RAM lease. Take our service center, for example. Known for consistent, do-it-right-the-first-time service, it's here for all of your routine maintenance and car repair needs. In understanding that some people like to take auto service and repair into their own hands, we also have an auto parts store where you'll find everything from Chrysler, Dodge, Jeep and RAM brakes to oil filters, rotors to axles. If you're a novice mechanic, our knowledgeable staff will even help you figure out which part you need. What do you say, isn't it time you put yourself first? If you answer yes, come to Lithia Chrysler Jeep Dodge of Medford for all of your automotive needs. You'll quickly see that we aim to please. Lithia Chrysler was the first Lithia Motors store and opened its doors in Ashland, OR in 1946. In April 1970, Lithia Motors moved to Medford, OR and added the Dodge and Jeep franchises. The store moved from its downtown Medford location to a brand new facility in 2007.
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4540 Grumman Dr

Medford, OR

97504

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Showing 552 reviews

July 15, 2024

Had a great buying experience with Rob Walton. Very professional, extremely knowledgeable, answered all my questions, zero pressure. I highly recommend him, he is full of knowledge and a lot of fu More

by Lingillis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Walton
Jul 16, 2024 -

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for sharing your positive experience with Rob and the team at Lithia Chrysler Dodge Jeep Ram Fiat of Medford! We're glad to hear that you felt confident and satisfied with your purchase. Enjoy your new vehicle! Come see us again soon!

July 15, 2024

I would like to give a huge shoutout to the Service Department! My daughter just moved to Medford after graduating from PA school. the 2013 Dart that she has been driving has been in the shop in Nashvi More

by Dayna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevis Burns
Jul 16, 2024 -

Lithia Chrysler Jeep Dodge of Medford responded

Dayna, we're so glad our Service Department at Lithia Chrysler Dodge Jeep Ram Fiat of Medford could resolve the issue and get your daughter's Dart running like new. Thanks for sharing this wonderful feedback! We hope to see you again soon!

June 17, 2024

I waited 5 hours for an oil change is the worst place I regretted buying a car there!!!!! More

by robertjr04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Vierra
Jun 18, 2024 -

Lithia Chrysler Jeep Dodge of Medford responded

Robert, I regret to see that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, I would like to discuss your visit further. Would you consider getting in touch? Thank you, Nicolas Salas - Service Manager - 541-841-7229.

May 01, 2024

I was able to have the pleasure in working with Anthony M. I was able to trade my 2019 Chevrolet Equinox in for my new 2023 GMC Acadia. It was very easy and the dealer ship worked with me. I absolutely lov More

by Cynthia Sullivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Maravilla
May 02, 2024 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi Cynthia, it's fantastic to know that Anthony and our team at Lithia Chrysler Dodge Jeep Ram Fiat of Medford could assist you in upgrading your ride! We're glad the process was easy for you. Enjoy every mile with your new GMC Acadia, we'll see you again soon!

April 13, 2024

Buyers beware, firstly their real pricing is not anything close to the advertised price online. They pretty much tell you if you aren’t the perfect customer they add thousands to the discounted prices they s More

by Tyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Seus
Apr 19, 2024 -

Lithia Chrysler Jeep Dodge of Medford responded

Tyler, I'm sorry to learn about your experience. We aim for transparency in our pricing and communication with customers, so it's disappointing to read this feedback. I'd like a chance to make things right if you're willing. Please reach out directly at your earliest convenience so we can discuss further details of what happened during your visit. Thank you, Justin Godley - Sales Manager - 541-858-3269

March 20, 2024

Trevis Burns is wonderful! He is always very helpful and courteous! Great customer service! Love Lithia More

by debjackadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
Mar 21, 2024 -

Lithia Chrysler Jeep Dodge of Medford responded

We're so glad to know that Trevis provided you with excellent service at Lithia Chrysler Dodge Jeep Ram Fiat of Medford! We appreciate your kind words and love hearing about our customers' positive experiences. Thank you for choosing us!

December 11, 2023

Great service, Trevis is very knowledgeable and pleasant to work with and always gets me in as soon as possible More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
Dec 12, 2023 -

Lithia Chrysler Jeep Dodge of Medford responded

We're glad to know you had a great experience with Trevis here at Lithia Chrysler Dodge Jeep Ram Fiat of Medford! We always aim for efficiency and top-notch service. Thank you for your feedback!

October 13, 2023

Just “another” 5 star review for Trevis Burns and his crew. Impossible to improve on fast, very friendly, efficient service He is the guy to go to More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
Oct 13, 2023 -

Lithia Chrysler Jeep Dodge of Medford responded

Greg, we're delighted to know that Trevis and our team at Lithia Chrysler Dodge Jeep Ram Fiat of Medford provided you with top-notch service. Thanks for the 5-star review!

September 22, 2023

I just had my Ram 2500 serviced and received a lot of good help from Todd the services manager. He made a appt for me since I live 1 1/2 hour away and got my truck serviced quickly and got me back on th More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Karnbach
Oct 05, 2023 -

Lithia Chrysler Jeep Dodge of Medford responded

Jerry, thank you for taking the time to share your experience with our service team! We are happy to have gotten you back on the road as quickly as possible and hope to get the opportunity to serve you again in the future.

September 17, 2023

This was my wife’s first experience dealing with car salespeople. However Branden Orlow was very helpful each step of the process. He made her feel very much at ease and never tried to sell her someth More

by Sirrom1155
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branden Orlow in sales, and Tom in Finance , David Duggins
Sep 18, 2023 -

Lithia Chrysler Jeep Dodge of Medford responded

thank you to you and your wife for placing your trust in Branden and team here at Lithia CJD of Medford with your recent purchase. We are more than happy to have provided trust worthy service, and hope to get the opportunity to work with you again down the road.

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