Lithia Chrysler Jeep Dodge of Missoula

I had an excellent experience working with Joseph at Lithia Dodge. The entire trade-in process was incredibly smooth, easy, and far less stressful than I expected. From start to finish, everyone was res Lithia Dodge. The entire trade-in process was incredibly smooth, easy, and far less stressful than I expected. From start to finish, everyone was respectful, professional, and genuinely helpful. Joseph made the whole experience feel straightforward and transparent, and I never felt pressured or rushed. The team was organized, efficient, and took the time to answer questions and make sure everything went smoothly. Buying or trading in a vehicle can sometimes feel overwhelming, but this was honestly one of the easiest and most positive dealership experiences I’ve had. Highly recommend Joseph and the team at Lithia Dodge if you’re looking for a respectful and hassle-free experience. More

They were responsive to my requests and helped me find what I wanted. Good experience. what I wanted. Good experience. More

This was a great low pressure experience. Tim, pur sales associate, was very helpful and knowledgeable. Tim, pur sales associate, was very helpful and knowledgeable. More

It went well, the car runs great, I had a good time over all there all there More

I made a 6-hour drive (12 hours round trip) to look at a truck after confirming ahead of time that there were no leaks and no significant cosmetic issues. I also made it clear I was traveling a long distanc truck after confirming ahead of time that there were no leaks and no significant cosmetic issues. I also made it clear I was traveling a long distance and needed accurate information before making the trip. When I arrived, the reality did not match what I was told: * The truck had oil actively dripping from it * The idle hours were extremely high, raising serious concerns about wear, yet the staff showed no knowledge or concern * Every issue I brought up was met with shrugging and no attempt to address or resolve anything * I was told it was a clean one-owner vehicle, but the Carfax showed it was actually a fleet vehicle There was no attempt to take responsibility, no effort to correct the situation, and no acknowledgment of the time I wasted based on their assurances. This experience felt misleading from start to finish. To say the least, I was disappointed. I question their integrity altogether. More

Very friendly and helpful people, had exactly what I wanted. And gave me a good price for my trade in wanted. And gave me a good price for my trade in More

I have purchased two Chryslers from Lithia Happy with both so far Easy to work with both so far Easy to work with More

The ease of purchasing our new 2026 Ram 1500 Big Horn was relatively seamless. 90% of the purchase was done over the phone and Troy was pleasant to work with. relatively seamless. 90% of the purchase was done over the phone and Troy was pleasant to work with. More

This is the third bad experience with this service department. I had called and scheduled a service appointment for my diesel truck. I was there at the appointment time. Told it would take 1 hour 10 m department. I had called and scheduled a service appointment for my diesel truck. I was there at the appointment time. Told it would take 1 hour 10 min. I had purposely scheduled this appointment in between two other appointments. When I checked in on the progress, my truck had not even been taken in for service. They were unable to offer a loaner so I could get to my appointment while my truck was serviced. I left without getting my truck serviced. More

The very moment I made contact over the phone I was treated more like family than a customer. When I arrived five days later, we again were greeted and welcomed. This is the first time ever that a sal treated more like family than a customer. When I arrived five days later, we again were greeted and welcomed. This is the first time ever that a salesman took over an hour going over ALL the controls and accessories of the auto with my wife and myself. Awesome, is the only word that fits! More