We recently bought our first Subaru, an Outback, after wanting one for over 20 years & researching options for 3 years. Our salesman was extremely friendly and helpful when we first came to test drive & ask questions and later when we came to purchase. The car we wanted happened to be in transit & was delayed from the original scheduled delivery date. We were kept updated on the status, & whenever we called anyway, always answered the phone promptly & was never short with us & our impatience. When we did pick up the car, he was helpful explaining everything, personally took us to the service department so we knew where it was & introduced us to several people there, and graciously took many pictures of us and our dogs with the new car. Thank You!