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Lithia Chrysler Jeep Dodge of Missoula

Missoula, MT

4.7
1,012 Reviews

5001 Grizzly Ct

Missoula, MT

59808

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1,012 Reviews of Lithia Chrysler Jeep Dodge of Missoula

November 17, 2024

We have had outstanding service at every step. We were fit into the schedule and it made it possible to make it to my mother's 90th birthday in Washington state. Your crew was courteous and answer More

by krgulla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Minckler, Cameron Howard, Dallas Running, Justin Bagliazo
Nov 18, 2024 -

Lithia Chrysler Jeep Dodge of Missoula responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lithia Chrysler Jeep Dodge of Missoula provided outstanding service and helped make it possible for you to attend such a special occasion. Safe travels, and we hope to see you again soon!

November 17, 2024

The staff were friendly, the product is what we are extremely disappointed in. 2023 Challenger o my gas 44,000 miles on it and we are told the struts and brakes are bad. There is no way this should hav More

by Rondalwakefield19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Bagliazo
Nov 19, 2024 -

Lithia Chrysler Jeep Dodge of Missoula responded

Hello, It's unfortunate to hear about the issues with your 2023 Challenger. We strive for quality and reliability in our products, so this feedback is important to us. Please reach out at your convenience so we can discuss how best to address these concerns. Thank you, Dallas Running - Service Manager - 406-532-7431

November 16, 2024

Went in for a recall. Done fast I was there maybe 30 minutes. From initial call to final work done without a problem. More

by Csimons61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Minckler, Cameron Howard, Dallas Running, Justin Bagliazo
Nov 18, 2024 -

Lithia Chrysler Jeep Dodge of Missoula responded

We're delighted to hear that your recall service was quick and seamless at Lithia Chrysler Jeep Dodge of Missoula. Thank you for sharing your experience, and we're here if you need anything else!

November 16, 2024

I have been happy in general. thete were a few times that I came in and rge services were not done properly... ine time the service mgr filled my tank to make up for it. So, that More

by brbecker71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan tack
Nov 18, 2024 -

Lithia Chrysler Jeep Dodge of Missoula responded

Thank you for sharing your experience with Lithia Chrysler Jeep Dodge of Missoula. We're glad to hear that things have improved over the last six months and appreciate your understanding when issues arose. If there's anything else we can do, please let us know!

November 16, 2024

Pretty much they had a vehicle I wanted at a price I could afford. The salesman wasn’t pushy and everything went smoothly. Very much appreciated More

by Wendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Knapp
Nov 19, 2024 -

Lithia Chrysler Jeep Dodge of Missoula responded

Wendy, thank you for sharing your experience! We're glad to hear everything went smoothly and that you found the vehicle you wanted. If there's anything else we can assist with, feel free to reach out. Michael Duff - General Manager - 406-532-1357

November 15, 2024

Typically, my husband would take care of all of the vehicle maintenance. He has purchased our last several vehicles through Lithia in Missoula. Recently, my husband passed and I have been very blessed More

by Ramelle Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of those in the customer service/Maintenance department have been very helpful
Nov 18, 2024 -

Lithia Chrysler Jeep Dodge of Missoula responded

Ramelle, thank you for sharing your experience with us at Lithia Chrysler Jeep Dodge of Missoula. We're truly sorry for your loss and are glad to hear our team has been supportive during this time. Your recommendation means a lot to us!

November 15, 2024

The service department was awesome. They got my truck in and out so that I could get back to my day More

by Happy trails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Running, Justin Bagliazo
Nov 15, 2024 -

Lithia Chrysler Jeep Dodge of Missoula responded

Thank you for trusting our team with your truck. It was an absolute pleasure assisting you. Should you ever need anything else, please let us know.

November 12, 2024

Everyone seems focused on good customer service. They are prompt in taking care of recalls. More

by rjdmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D J Lathrop
Nov 12, 2024 -

Lithia Chrysler Jeep Dodge of Missoula responded

Thank you for the positive review! We strive to provide the best customer service in all of Montana. Should you need anything else, please let us know.

November 11, 2024

Prompt service and fit us in even when the online scheduler failed. Kind and courteous and may consider a new purchase from this dealership simply because of this in the future. More

by liz.miller0228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female name not listed
Nov 12, 2024 -

Lithia Chrysler Jeep Dodge of Missoula responded

We're delighted to hear that our team at Lithia Chrysler Jeep Dodge of Missoula provided prompt and courteous service. It's great to know we could assist you despite the online scheduler hiccup. We look forward to welcoming you back for any future needs!

November 11, 2024

LCJD of Msla staff were very helpful and patient in answering my questions and making sure my needs were met with my new truck purchase. Thank you! More

by Lynn in Mt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter (sales), Kierstan Wallace , Matt Wallace
Nov 11, 2024 -

Lithia Chrysler Jeep Dodge of Missoula responded

Lynn, we're glad to hear our team at Lithia Chrysler Jeep Dodge of Missoula was able to assist you with your new truck purchase. Thank you for the positive feedback!

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