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Lithia Chrysler Dodge Jeep Ram of Pocatello
Pocatello, ID
250 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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250 Reviews of Lithia Chrysler Dodge Jeep Ram of Pocatello
November 16, 2025
The purpose of this review is not to be mean spirited, but to warn others about purchasing used vehicles from Lithia in Pocatello. I recently bought a 2016 Ford Edge. While on the test drive, I noticed th but to warn others about purchasing used vehicles from Lithia in Pocatello. I recently bought a 2016 Ford Edge. While on the test drive, I noticed the TPMS light was on. I asked the salesman if he would be willing to fix that if I decided to purchase it. He said no. I was willing to let that go and it ended up costing me $180.00 for new TPS sensors. Still no big deal because I felt like I got a fair deal on the car ($8000), which had 117,000 miles on it. A few days after I purchased the air conditioner compressor went out and it cost me $1500.00 to fix. After making my first payment, we had our first cold morning when I realized the heater didn't work. After fixing the heater ($300.00), the transmission went out (All Tran quoted a $6500.00 repair). I went into Lithia to talk with the manager and he told me lemon laws in Idaho don't apply to used vehicles and he refused to help me further. So my warning to you is DO NOT BUY from this dealership. They obviously don't check out their used vehicles before they sell them and they don't stand behind them in nightmare scenarios such as this. I can't believe they didn't know there were serious issues with this car. I'm guessing they just reset the codes and sent it out the door. VERY upset over this. Please do yourself a favor and do not buy from Lithia in Pocatel More
by Justin
Employees Worked With
Camron Ellis
September 29, 2024
What a waste of MY TIME! !!!! After doing the KBB thing online I was contacted by Amanda who assured me that she would be able to beat their price of $7,500 however after driv !!!! After doing the KBB thing online I was contacted by Amanda who assured me that she would be able to beat their price of $7,500 however after driving over an hour to get there I was informed that the only offer they can make was $2,000 what a bunch of pathetic crap I would not recommend to my worst enemy and will never visit them again More
by tattootimerwitte
Employees Worked With
Chris Voorheis
January 23, 2024
I have lived in the area for over two years, and Lithia is the only place I take my 2017 Ram 2500 for service and maintenance. The staff are always friendly, professional, and willing to answer my many que is the only place I take my 2017 Ram 2500 for service and maintenance. The staff are always friendly, professional, and willing to answer my many questions. The customer waiting area is always clean and has water and coffee available. My only complaint is that it usually takes 2-3 weeks to get an appointment. However, it is worth waiting for an appointment to have their quality and friendly service. I would not take my truck anywhere else. More
by janet
Employees Worked With
Tash Romriell, James Gillard
January 18, 2024
When I got my car in they quoted me a price, then added extra stuff like filter that they did not add to the quote. They should have called me. However I brought this up and they corrected it. The service extra stuff like filter that they did not add to the quote. They should have called me. However I brought this up and they corrected it. The service was excellent with the oly thing I noticed was a dirt stain on my steering wheel. More
by Brenden
Employees Worked With
Tom Romriell
January 12, 2024
The customer service was amazing. I felt very welcomed and happy to be there. They were very quick and professional. I would definitely recommend them. I felt very welcomed and happy to be there. They were very quick and professional. I would definitely recommend them. More
by Zachblad6
Employees Worked With
Jessie Jacaway, Morgan Harris
January 09, 2024
Johnny and Michael are great assets for this dealership. Their expertise, friendliness, and professional demeanor are what has made me a loyal customer for many years. Their expertise, friendliness, and professional demeanor are what has made me a loyal customer for many years. More
by haggard0105
Employees Worked With
Johnny Cairl, Michael Voorheis, Chris Voorheis
January 07, 2024
Great people and very pleasant to talk with and they keep you very informed. They are prompt. When you are told what time they ate pretty much dead on for time. you very informed. They are prompt. When you are told what time they ate pretty much dead on for time. More
by thomas.walker989
Employees Worked With
Tom Romriell, James Gillard
January 07, 2024
They do their jobs well with the tools they have. Sure wish you had built in a car wash. It was always nice to have your car wash & vacuum after service. Sure wish you had built in a car wash. It was always nice to have your car wash & vacuum after service. More
by petersen13828
Employees Worked With
Kyle Johnson
