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Lithia Chrysler Jeep of Reno

4.8

415 Lifetime Reviews

3223 Mill Street, Reno, Nevada 89502
Call (775) 501-8593

415 Reviews of Lithia Chrysler Jeep of Reno

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January 15, 2019

"Tire rotation.. oil service .. great"

- Jeep girl 1958

Very good service from Robert Pierce.. He’s the know how guy for sure! Hope bob stays around... like to deAl with same service guy

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Pearce
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ken Lax
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Williford
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 15, 2019 -

Lithia Chrysler Jeep of Reno responded

We're glad Robert could help you out! Thanks for taking the time to leave us this feedback!

January 09, 2019

"Great customer service"

- Kdface

Everyone is always so nice and helpful! Robert and Nick seem to always be the ones to help me when I go in and they are so friendly and personable. They were super quick getting my oil change done and provided free shuttle service to and from the dealership.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nick Peele
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Kevin and JJ
Jan 10, 2019 -

Lithia Chrysler Jeep of Reno responded

We're happy to be of service! Thanks for your great review!

January 08, 2019

"Service exceptional !"

- dragondust76

The techs and service advisors really know how to handle difficult concerns. I have taken my car under warranty to a different dealership who was not able to handle my concerns originally. Jeep of Lithia sure knew what to do! The techs are very experienced and prompt and efficient about their service along with the service advisors being very helpful and communicative. Thanks Lithia Jeep of Reno !! ~ From Russ !

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 09, 2019 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for this wonderful review! See you next time!

January 08, 2019

"Very Good Buying Experience"

- TMac99

I had a very good buying experience with Chris Meadows and the others involved in selling me my new Jeep JL Wrangler. Chris was very responsive in showing me what alternatives they had (engine choices, roof choices, etc) and let me test drive all possible combinations. When it came time to do the deal, it was pretty quick and painless - none of the usual repeated back and forward to the "manager". I feel like I got a very good deal on the car I wanted.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Meadows
Jan 08, 2019 -

Lithia Chrysler Jeep of Reno responded

We're so glad we could help you out! Thanks for your feedback!

January 06, 2019

"Great Car Purchase"

- RealtorBrent

I contacted Lithia through Costco and Steve Harris contacted me immediately and I loved the no haggle pricing through Costco. I would recommend Lithia and Steve to my friends and family!

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Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 07, 2019 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind comments! We'll be sure to pass your review on to Steve!

January 04, 2019

"Returning customer "

- TLoc - Las Vegas

This was the second Jeep I purchased through Lithia and I am very happy with the customer service received from Robert Black who was the sales person along with Kenneth Rose who also helped while Robert was out on this purchase and Juan Saenz in financing.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Kenneth Rose and Juan Saenz
Jan 07, 2019 -

Lithia Chrysler Jeep of Reno responded

We're glad we could help! Thank you for your feedback!

January 04, 2019

"Great car buying experience!!"

- DitzyDD

These folks make car buying a painless, expedited, professional experience!! It is nice to feel welcomed with people that are interested in meeting your needs!! Thank you so much!!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Cory Conine
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ken Lax
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 04, 2019 -

Lithia Chrysler Jeep of Reno responded

Thanks for your kind feedback! We're glad we could help!

January 04, 2019

"Great experience"

- Ryan

Andrew, Derric and Scott were all very helpful. They listened to what I wanted and what I was comfortable with as a payment. The customer service was next level. Even after purchasing they still checked in and continue to make sure I’m happy with my purchase.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Derric Williford
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Williford
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Andrew
Jan 04, 2019 -

Lithia Chrysler Jeep of Reno responded

Thanks for your positive review, Ryan! Take care!

December 29, 2018

"Great local Jeep Place"

- Larry King

This is a very busy dealership that will be expanding to a huge new facility. Customers are treated well and you will be remembered. Great shuttle service as well, they go way beyond to get everyone where they want to go.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nick Peele
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 03, 2019 -

Lithia Chrysler Jeep of Reno responded

We're always happy to help! Thanks for your positive review!

December 20, 2018

"Oil change"

- 4Babs

Robert Pearce is THE most professional individual at Lithia and the only reason we go back for service! Had some hiccups before with other folks.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 21, 2018 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for this great review! See you next time!

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