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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
4,162 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 4,162 reviews

April 26, 2026

I paid to have a tire rotation doone. They didn't bother to adjust the pressure in any of the tires that they rotated. That is a basic service that wasn't performed in a satisfactory mann More

by Finston
Recommend Dealer
No
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Apr 26, 2026 -

Finston responded

I paid to have a tire rotation done. They rotated the tires, but didn’t bother to adjust the.Tire pressure. When you add on services and they are not done properly. It is very frustrating.

April 26, 2026

Best service we had with Jose super nice super cool gave us the best deal More

by JM8442510
Recommend Dealer
Yes
Employees Worked With
Jose Contreras
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Apr 26, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience. We’re glad you enjoyed the friendly service and secured a great deal on your used Ford F-150. Please reach out if you need anything else.

April 26, 2026

It was the greatest as always number one dealership in Nevada Will only deal with them More

by none25
Recommend Dealer
Yes
Employees Worked With
Fernando
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Apr 26, 2026 -

Lithia Chrysler Jeep of Reno responded

We’re honored to be your go-to choice in Nevada for Ram service. We appreciate your ongoing trust in our team. We look forward to serving your Ram again.

April 25, 2026

My overall best experience has been with Ruben Jr. He is professional and caring and does his best to provide excellent service More

by PIXIEBABER
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Apr 25, 2026 -

PIXIEBABER responded

You have a great asset in Ruben Jr. He has taken great care in making sure my experience has been a good one at Lithia Jeep

April 24, 2026

5 I loved my experience at Lithia. Everyone was very friendly, professional and accommodating. Definitely my best experience purchasing a car thus far in my life. More

by THEDOLL27
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Black
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Apr 25, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience. We're glad our team was friendly and professional. We appreciate your feedback about Lithia Chrysler Jeep of Reno.

April 24, 2026

Everyone was very professional very helpful. Great customer service and thank everybody for following up and resolving my issues. More

by NNUNEZ6
Recommend Dealer
Yes
Employees Worked With
TC
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Apr 24, 2026 -

Lithia Chrysler Jeep of Reno responded

It’s great to hear our team provided professional support and helpful follow-up while servicing your Jeep Grand Cherokee. We’re glad we could resolve your concerns efficiently. Thank you for sharing your experience.

April 24, 2026

Had problem with compass being off 90-135 degrees on March 2; went to dealer who couldn't have technician even look at it until March 12; overnighted it March 12-13: didn't accurately explain risks of More

by NEVADAMORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarad ?
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Apr 25, 2026 -

Lithia Chrysler Jeep of Reno responded

Hello, Please know that your feedback is important to us. Given the opportunity, we would like to speak with you about your overall experience with our Service Department. Please send us your preferred contact information so we can discuss your review in greater detail. Sincerely, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

April 24, 2026

Great service. 5 Stars. Truck buying experience made easy. Form start to end the buy experience made easy!! I would recommend Lithia Chrysler Jeep of Reno and refer More

by MOCONNOR247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bowley
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Apr 24, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for your five-star review. We’re pleased your used GMC 1500 purchase went smoothly from start to finish. We appreciate your recommendation and look forward to assisting your friends.

April 22, 2026

I went in for an oil change with their Lifetime Plan and the basic work took almost 2 1/2 hours. I told them I'd be waiting for the vehicle in their waiting area. Thomas passed me several times with no upda More

by RONALDJWILLIS
Recommend Dealer
No
Employees Worked With
Thomas, but he was okay to deal with.
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Apr 26, 2026 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear about your experience, Ronald, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Apr 26, 2026 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear about your experience, Ronald, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

April 22, 2026

Rutter and his sales manager, Tony did a great job for us. Thank you for an all around great experience. More

by JSCHENNY
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Rutter
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Apr 23, 2026 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. Colby, Tony, and our team appreciate your business and hope to see you again soon!

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