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Lithia Chrysler Jeep of Reno

4.8

376 Lifetime Reviews

3223 Mill Street, Reno, Nevada 89502
Call (775) 501-8593

376 Reviews of Lithia Chrysler Jeep of Reno

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October 13, 2018

"Always professional and punctual."

- ItalianShe

My Service Consultant Nick always has my best interest in mind. I’m confident my vehicle is well cared for and maintained which gives me great peace of mind. Nick goes the extra mile. He even deducts applicable service coupons for my visit.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Chamale
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nick Peele
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 15, 2018 -

Lithia Chrysler Jeep of Reno responded

We're happy Nick could help you out! Thank you for your feedback!

October 12, 2018

"Customer service great"

- Jo jo

Customer service great. Sales great. I told them what I was looking for and the trade. I think it took all of 20 minutes for the deal to be made. Charles in service has been great.

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Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Charles Sebastian
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 12, 2018 -

Lithia Chrysler Jeep of Reno responded

We're happy to have been of service! Thanks a ton for your feedback!

October 04, 2018

"prompt and courteous"

- gordon2237

nick peele got me in for recall work and an oil change in between appointments. not living in reno it was great to be taken care of as quickly a could be expected. nick went above and beyond to take care of me.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nick Peele
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 05, 2018 -

Lithia Chrysler Jeep of Reno responded

We're glad to read such a positive review! Thanks for stopping in!!

October 03, 2018

"Stress free"

- Lena05

I have purchased a few cars in my lifetime, sometimes a pleasant experience and sometimes not so pleasant. Our family has purchase 4 cars from Reno Jeep and each time it has been stress free and extremely pleasant. We have never felt pressured and each person has always answered any questions we may have. Thank you Jeep and Joe for always taking care of this family!!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sean Donlevy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Green
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Pearce
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ken Lax
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Spratt
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 03, 2018 -

Lithia Chrysler Jeep of Reno responded

We are always happy to help! Thank you so much for your amazing review and rating!

September 24, 2018

"September 21, 2018 Service"

- nuge0911

I called to make an appointment for a service on 9/21/18, but was told they were fully booked. When I explained that I only needed an oil change, Bob told me if I was able to bring the car by and leave it they would work me in. I arrived as they opened, took the shuttle to my work and was surprised when Bob called to say that my car was ready after only a couple of hours. I can't say enough positive things about Bob's professionalism and the service experience.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 25, 2018 -

Lithia Chrysler Jeep of Reno responded

We're happy we could help! Thanks for choosing our dealership for your automotive needs!

September 23, 2018

"Excellant service without an appointment."

- Doug65

I took a chance and stopped by to have my regular service done and Bob worked me in. They offered to give me a ride back home while I waited, but it wasn't that long of a wait.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 24, 2018 -

Lithia Chrysler Jeep of Reno responded

We're glad we could help! Thanks for your review!

September 21, 2018

"Ben in service was wonderful"

- Rosebud

The service center was great to work with. Both people who helped check in my Jeep where very polite and helpful. The parts department was very helpful getting touch up paint for my Jeep.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Ben
Sep 24, 2018 -

Lithia Chrysler Jeep of Reno responded

We're happy to help! Thanks for your positive review!

September 21, 2018

"Professional and timely"

- Kdface

The sales department, specifically Bon and Nick, who I've worked with every visit are very nice and professional. They work with me to ensure fair pricing and always get the job done quickly.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nick Peele
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 24, 2018 -

Lithia Chrysler Jeep of Reno responded

We're glad Nick and Bon could really help you out! Thanks for your feedback; come see us again soon!

September 19, 2018

"recall notice"

- Alanjss

Came in for a recall notice and it was performed without a problem. It took a little longer than quoted but was still done in a reasonable time frame.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Lithia Chrysler Jeep of Reno responded

We're happy we could help! We hope to see you again soon!

September 19, 2018

"New car first service."

- Michael Yahraes

As usual, my experience at Lithia Chrysler/Jeep of Reno was top notch. I wouldn't expect anything less. Nick in the service department was on top of my needs and had my Jeep finished by the time he promised. On top of that, my salesman, Steve Harris offered my a ride back to the dealership in case my ride arrangements fell through. Most people might not go as far to say that it was a pleasure to visit a dealership, but it truly is a pleasure to do business with Lithia Chrysler/Jeep Reno.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nick Peele
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive review, Michael! We're happy we could be of service to you!

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