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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
1,757 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 1,757 reviews

April 25, 2024

Hands down some of the best service I have ever received. Communication is top notch as well as fast and efficient. More

by CRISSY2945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton B.
Apr 25, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

April 25, 2024

Always good in the past. Not as satisfied with the radiator flush and refill. When I got home I checked and the radiator was under filled. Called the service department an More

by KIMJONESRENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
Apr 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Kim, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind contacting us so we can speak directly, we'd love to address your concerns in detail.

April 24, 2024

Lithia went far beyond my expectations thank you excellent service and repairs Kenny was most helpful and thoughtful More

by EDWARDSGEARHEAD
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn
Apr 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Kenny delivered such a great experience!

April 24, 2024

I had issues with my car misfiring, Charles was so amazing in helping me get my Jeep repaired. My Wife’s Parents live in Reno and highly recommended Lithiu Jeep for service. More

by Anthony Duggam
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Charles met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, Anthony, we look forward to having you as a valued customer for many years to come!

April 24, 2024

I came across this dealership after having a disappointing experience at two others. Wow, polite, respectful, and definitely has great customer service. My go to dealership now. More

by skip80
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Bennet
Apr 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 23, 2024

In and out for scheduled oil change on time and out in short order, nice. More

by DWVIVATSON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 23, 2024

The best! Everything I asked for I got. I even got things I didn’t know I wanted. My salesman really took care of me. I expected that because there is a reas More

by nekkey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno; we look forward to having you as one of our valued customers for many more years to come.

April 23, 2024

The service is always great and the advisors are very professional and helpful. Won't go anywhere else! More

by raffertydiane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando (I think)
Apr 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 22, 2024

My wife and I had an outstanding experience purchasing not one, but two Jeeps at Lithia Jeep and Chrysler in Reno, NV. From the moment we stepped foot on the lot, we were greeted by Sean, an exceptional s More

by mikeblewett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, Mike, we look forward to having you as one of our valued customers for many more years to come!

April 22, 2024

Roman and Steve were very helpful and knowledgeable. Both went above and beyond. Thank you More

by TAZ4314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Gomez
Apr 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!