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Lithia Ford Idaho Falls
Idaho Falls, ID
673 Reviews
Trying to find the right dealership for all your automotive needs in the Blackfoot, ID area can be difficult. How do you compare? How does a dealer stand out? We believe that focusing on our customers is the way that we will stand out to everyone who walks through our doors. Whether you are here to buy a new Ford or a used vehicle, we have got you covered with outstanding inventories and a friendly and knowledgeable sales team. We even have some featured vehicles that might interest those bargain shoppers who are looking for the best value. Lithia Ford Idaho Falls, located at 980 West Broadway in Idaho Falls, ID, is not just about selling you a vehicle. We want to develop a long-lasting relationship with all our Rexburg, ID customers. We want to do that by offering you every service you could possibly want at a car dealership and we aim to do it very well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 673 reviews
June 26, 2016
Wonderful Experience First time buying at Broadway Ford, skeptical because of prior negative experiences. Matt was knowledgeable, helpful, professional, and enjoyable to First time buying at Broadway Ford, skeptical because of prior negative experiences. Matt was knowledgeable, helpful, professional, and enjoyable to work with! Happy with our unplanned purchase! More
by Nicole Long
Employees Worked With
Matt Carroll, Paul Kotter
June 15, 2016
Great Experience, As Always I recently purchased my fourth vehicle from Warren at Broadway Ford. Warren and the Broadway Ford team have a high level of professionalism and alway I recently purchased my fourth vehicle from Warren at Broadway Ford. Warren and the Broadway Ford team have a high level of professionalism and always treats me as a member of the family. I always know that when I'm in the market for a new vehicle, my friends at Broadway Ford will take good care of me and my wallet! Thanks again! See you in 3 years! More
by Kerry
Employees Worked With
Warren Drewes
June 02, 2016
Great experience We were shopping for a vehicle and stopped in and visited with Dustin. He was very knowledgable about the products you sell and knew the features insi We were shopping for a vehicle and stopped in and visited with Dustin. He was very knowledgable about the products you sell and knew the features inside and out. We will be back for sure!! More
by Jacson
Employees Worked With
Dustin Mahaffey
May 31, 2016
Great service. Josh Beard was a great sales rep. He was personable and helpful. We are going to recommend buying from Broadway Ford again. Everyone we talked to show Josh Beard was a great sales rep. He was personable and helpful. We are going to recommend buying from Broadway Ford again. Everyone we talked to showed a genuine care for the customers More
by jfulks
Employees Worked With
Josh, Beard
May 21, 2016
Completely satisfied with everything Our sales woman Ebony took great care of us and never fealt pressured to buy. When your experience was better than what you expected it makes everythi Our sales woman Ebony took great care of us and never fealt pressured to buy. When your experience was better than what you expected it makes everything easier . Thank you Broadway Ford and the staff for my wife's new Escape . More
by Rogers
Employees Worked With
Sal Alvarado, Ebony Lewis
May 18, 2016
A new car small problem handled quickly and excellently I had just bought a new Ford Explorer in Utah and was headed north when I noticed that an exterior rubber gasket at the base of the passenger window g I had just bought a new Ford Explorer in Utah and was headed north when I noticed that an exterior rubber gasket at the base of the passenger window got sucked down into the door apparently when the window had been lowered. It was raining too, so I panicked. I called the nearest dealer, Broadway in Idaho Falls, and was lucky enough to be routed to Robert Wadsworth in the body shop. He handled the warranty through texted photos that I sent to his phone, and he had the replacement part the next day.. When I tried to arrange an appointment to have the new piece installed, Robert said, "You just show up and we'll take care of you" I think it took his shop all of 15 minutes to replace the piece and the work was perfect. My only regret: that I did not buy the car from Broadway. That is one impressive, modern facility. You could safely eat breakfast off the pristine floor of the huge service facility. Also, the service manger, Randy Cate, was very helpful answering questions I had about my new car. Thank you, Randy and many, many thanks to Robert. More
by Explorer
Employees Worked With
Robert Wadsworth, Randy Cate
May 17, 2016
Good experience We showed up at 10 am to look at a used suv, and Warren showed us all the options in our price range, we drove the one we liked, made a deal, discusse We showed up at 10 am to look at a used suv, and Warren showed us all the options in our price range, we drove the one we liked, made a deal, discussed all financing options they had. Adam got our paper work all done and explained everything very clearly, thanks Adam. They got it all washed up and we were on the road by 3pm, wow Thanks Warren. More
by Chris
Employees Worked With
Warren Drewes, Adam Crockett
May 17, 2016
I'm from Southern Utah and was looking for a SVT I am from Southern Utah and wanted to find a particular truck. After hearing about the way people were treated in decided to call . I spoke with Micha I am from Southern Utah and wanted to find a particular truck. After hearing about the way people were treated in decided to call . I spoke with Michael Lobdell who was very helpful and knowledgeable about what I was looking for. I can't believe that I was treated so well over the phone and Michael persuaded me to come and not only see but feel the difference of the dealership. I was not disappointed and would hily recommend Broadway Ford and Michael Lobdell. More
by Philly Cgeese
Employees Worked With
Mike Lobdell
May 02, 2016
Fantastic! Both Randy Cate and Warren Drewes are great to work with and helpful. They both answered questions and really helped me make the best decision for me. Both Randy Cate and Warren Drewes are great to work with and helpful. They both answered questions and really helped me make the best decision for me. I also really appreciate the respect they gave me as a female, which can sometimes be intimidating in a dealership. They made me feel comfortable and that what I had to say mattered. Thank you! More
by Shelly
Employees Worked With
Randy Cate, Warren Drewes
April 18, 2016
Driving a Ford again Recently purchased a 2015 Ford CMax after going years not having any interest in owning a Ford. The main reason for this change is my salesman Tyler P Recently purchased a 2015 Ford CMax after going years not having any interest in owning a Ford. The main reason for this change is my salesman Tyler Potter. He is very professional, knowledgeable and made me feel that Broadway Ford in Idaho Falls truly cares about having me as a happy customer. The CMax drives and rides excellent for a small car with nice comfortable roomy interior and the fuel mileage is great to. The most important part though is the happy wife. Thanks Tyler More
by Elway50
Employees Worked With
Tyler Potter
