Lithia Ford Idaho Falls

Very courteous and mindful not to waste my time. Very happy. Great local business. I appreciated the quick work and friendly hegotiating skills. Would definately do business again with Broadway Ford. happy. Great local business. I appreciated the quick work and friendly hegotiating skills. Would definately do business again with Broadway Ford. More

I had an oil leak that needed to be repaired. It was done I had an oil leak that needed to be repaired. It was done under warranty as promised. They also washed, did multi point inspection which I did no I had an oil leak that needed to be repaired. It was done under warranty as promised. They also washed, did multi point inspection which I did not expect them to perform. There for I rate them very high. Thankyou, CRWESTERBERG More

I call a few weeks ago i talked to Jay. He was very polite, and was not rude when he answered the phone I had him look up more than one vehical and explain what was the better offer what he had on the polite, and was not rude when he answered the phone I had him look up more than one vehical and explain what was the better offer what he had on the lot as well as what he could get me i told him the issues i had in the past and he said one thing i could rest on was he is a strait shooter and will not pull punches with me i thought that is great so thank you More

We found ourselves in a position that we had 3 vehicles, 3 auto loans and we only needed one vehicle. Jay Smith offered us a solution that would pay off our loans and let us trade for a much better vehicle 3 auto loans and we only needed one vehicle. Jay Smith offered us a solution that would pay off our loans and let us trade for a much better vehicle. There was no high pressure and Jay made the paperwork seem very easy. We love our 2008 Acadia and it looks and feels like a brand new vehicle. Thanks. More

I call a few weeks ago and talked to your parts man Jeff. He wes very polite, and was not rude when he awnserd the phone like some of the parts houses here in Idaho Falls.. I had him look up more than one it He wes very polite, and was not rude when he awnserd the phone like some of the parts houses here in Idaho Falls.. I had him look up more than one item for me and he found all of them, One of the parts you did not have, but he told me he could get it over night for a small fee.He made me feel good about working with your parts department.. Thanks Kelly R. More

The employees at this dealership remember our names and vehicles--those we've serviced and those we've purchased there. We can call the dealership and speak directly to whomever we'd like. They work with vehicles--those we've serviced and those we've purchased there. We can call the dealership and speak directly to whomever we'd like. They work with us to locate and solve vehicle service issues and have even gone out of their way to give us some extra "perks." It's nice to know and be known by our local Ford dealer. More

I think Ed is the example of Ford, his attitute is steller. All should copy his example of Customer Service. Ed is service was very patient and even when he did not know the answer he will take the ti steller. All should copy his example of Customer Service. Ed is service was very patient and even when he did not know the answer he will take the time to look it up or ask someone who knows. Ed never makes you feel like you are not wanted or not important.Thanks for Broadway Ford for having Ed on your Team. More

Jeff in parts helped me get the right power steering pump,hoses and fluid for my f-150..Great work. As long as there is great service from all departments (parts). I will alway continue to spend my hard pump,hoses and fluid for my f-150..Great work. As long as there is great service from all departments (parts). I will alway continue to spend my hard earned money there, I'm also looking in the near future for a new f-150... Broadway is where I'll shop. Greg C. More

I shopped with Juan for a new F150. He was very knowledgable about the pickup and very willing to spend time with me on an un-hurried test drive. I have not yet made a purchase because of some knowledgable about the pickup and very willing to spend time with me on an un-hurried test drive. I have not yet made a purchase because of some unforseen family circumstances that have come up, however I like Juan and would recommend him to a friend in the market for a new Ford car or light truck. More

Juan was very personable and helpful. He helped me consider other cars and options that I was unaware of. I look forward to buying a car from him very shortly. I applaud Ford for increasing their re consider other cars and options that I was unaware of. I look forward to buying a car from him very shortly. I applaud Ford for increasing their reliabilty and not taking a government loan. I've been a member of Consumer Union/Reports since 1974 and this has been one of the better experiences. THANKS Juan! I'm looking forward to buying a reliable and safe AMERICAN vehicle for a change! More