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Lithia Ford Idaho Falls
Idaho Falls, ID
680 Reviews
Trying to find the right dealership for all your automotive needs in the Blackfoot, ID area can be difficult. How do you compare? How does a dealer stand out? We believe that focusing on our customers is the way that we will stand out to everyone who walks through our doors. Whether you are here to buy a new Ford or a used vehicle, we have got you covered with outstanding inventories and a friendly and knowledgeable sales team. We even have some featured vehicles that might interest those bargain shoppers who are looking for the best value. Lithia Ford Idaho Falls, located at 980 West Broadway in Idaho Falls, ID, is not just about selling you a vehicle. We want to develop a long-lasting relationship with all our Rexburg, ID customers. We want to do that by offering you every service you could possibly want at a car dealership and we aim to do it very well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 680 reviews
March 28, 2018
Wonderful Customer Service Although I live in Washington I found the vehicle that I wanted at Broadway Ford in Idaho Falls. Shane, Dylan and Bruce went out of their way to prov Although I live in Washington I found the vehicle that I wanted at Broadway Ford in Idaho Falls. Shane, Dylan and Bruce went out of their way to provide wonderful customer service! The paperwork was overnighted to me and they stayed in contact with me until the process was complete. I will definitely recommend Broadway Ford to all of my family and friends. More
by ellsworth0426
Employees Worked With
Dylan Osborne, Bruce Cherrington, Shane Richins
March 13, 2018
Excellent customer service I want to thank Shane Richins for great customer service. He's been helping us trying to find the right vehicle to fit our needs. when this Expedition I want to thank Shane Richins for great customer service. He's been helping us trying to find the right vehicle to fit our needs. when this Expedition came along he made sure that we got into it. And Robert Wadsworth and his tech did amazing job on the repairs. Thank you so much. More
by Kendra curr
Employees Worked With
Robert Wadsworth, Shane Richins
March 01, 2018
Great customer service We love Ford, we love Broadway Ford. Thanks Shane Richins you are excellent to work with we will be back for our future vehicles. Thank you all so kin We love Ford, we love Broadway Ford. Thanks Shane Richins you are excellent to work with we will be back for our future vehicles. Thank you all so kindly More
by Carjunky7
Employees Worked With
Shane Richins
January 29, 2018
Great Experience! Shane did a really great job. He made the buying process really easy and didn't put any pressure on us to make a deal. This has been one of the best Shane did a really great job. He made the buying process really easy and didn't put any pressure on us to make a deal. This has been one of the best buying experiences I have ever had. I'll definitely give him a call next time I need a new vehicle. More
by New Ford
Employees Worked With
Shane Richins
January 27, 2018
Service Department Jason Eggertsen does a great job in the service department he explains the work that needs to be done and cost he keeps you updated on the repairs bei Jason Eggertsen does a great job in the service department he explains the work that needs to be done and cost he keeps you updated on the repairs being preformed and your given a call as soon as the work has been completed. More
by Mike Jr
Employees Worked With
Jason Eggertsen
January 11, 2018
The best I was passing threw and went into the service department to ask a few question. Matt, jason, and Tyronne. Took really good care of me. Awnsewered all I was passing threw and went into the service department to ask a few question. Matt, jason, and Tyronne. Took really good care of me. Awnsewered all my questions. We i need work done I will go there More
by Bo
Employees Worked With
Randy Cate, Jason Eggertsen, Matt Carroll
December 11, 2017
The rumors are true STAY AWAY FROM THIS PLACE I recently purchased a new car and have never dealt with a more disorganized and unprofessional dealership. No one knows what they are doing and the m I recently purchased a new car and have never dealt with a more disorganized and unprofessional dealership. No one knows what they are doing and the management changes daily it seems. I'm pretty sure none of them have history in the car business. The owner is so rude and I overheard him telling someone to kick someone off their lot based solely on their looks. I like supporting local businesses but this place is a joke and I should have listened to what people around town have been saying. All the events I've seen them participate in are all for show and not genuine now that I can see how ridiculous it's been with my experience. I'm willing to bet this won't be in business much longer. So unless you are hoping to get taken advantage of by people who have bad ethics, then take my word for it and STAY AWAY! More
by Misswestern
Employees Worked With
Adam, Ann-Michelle Jones, Paul Kotter
December 05, 2017
Great buying experience Broadway Ford made my buying experience easy, quick, and unstressful. When I went in initially they were having a meeting and I expected to wait, but Broadway Ford made my buying experience easy, quick, and unstressful. When I went in initially they were having a meeting and I expected to wait, but was pleasantly surprised to see Mr. Dale Reiman break away from the meeting and approach me. Mr. Dale was vey pleasant to work with. I found him respectful and was vey happy he never pressured me. He was kind enough to sit in the back seat as my primary reason for getting a new vehicle was my children growing so tall they didn't fit safely into the family vehicle anymore. Mr. Dale treated me like a person; like a parent trying too make sure their children are safe and will receive as little injury as possible in the event of a crash. I never felt like a deal or a sale which is a first. While I met several people at Broadway Ford while purchasing my vehicle, I never felt like a burden or number. I also had service done to my vehicle. The people there were always respectful and patient. I work retail and my parts came in before Thanksgiving and I wasn't able to get back to them. When i called the following Monday they were understanding and able to accommodate my schedule including transporting to and from the dealership. I would absolutely suggest Broadway Ford to car shoppers. More
by Retailmom
Employees Worked With
Dale Reiman, Randy Cate - service appt requests
December 05, 2017
Everyone at Broadway Ford very helpful I had a specific car that I wanted, the employees at Broadway searched for days until they found it.They made the process easy. Very helpful and poli I had a specific car that I wanted, the employees at Broadway searched for days until they found it.They made the process easy. Very helpful and polite. More
by Akbernabee@cableone.net
Employees Worked With
Dale Reiman, Adam Briscoe, Mark Porter, Paul Kotter
December 03, 2017
Best buying experience to date I have delt with Broadway Ford for the last 10 years and this last November was another outstanding display of professional salesmen ship and enjoyabl I have delt with Broadway Ford for the last 10 years and this last November was another outstanding display of professional salesmen ship and enjoyable friendship. All of my questions were promptly answered and fully understood. My purchase of a 2017 Ford Explorer was the best so far. I will continue to return to Broadway Ford for all of my service needs and new vehicle purchases. More
by kinnep
Employees Worked With
Evelyn Nelson, Randy Martin, Jason Eggertsen, Tim Freund, Paul Kotter
