Lithia Ford Idaho Falls

Randy Martin and Dealership top notch. I have purchased several F-150 trucks from Randy Martin, he is very knowledgeable and Always helps with choices available on the vehicles. He makes su I have purchased several F-150 trucks from Randy Martin, he is very knowledgeable and Always helps with choices available on the vehicles. He makes sure that I'm very satisfied with the truck and everything is going well, he's a pleasure to work with through the entire experience. More

Great Salesman Chris Cameron and Dealership Chris Cameron at Broadway Ford was great to work with. We walked into the dealership with very specific requirements on the car we wanted. He and th Chris Cameron at Broadway Ford was great to work with. We walked into the dealership with very specific requirements on the car we wanted. He and the Broadway team were able to find the vehicle in a neighboring state within 10 minutes. They also gave us top dollar for our trade. Everyone we worked with at Broadway including Chris, Tyler, Bruce and Paul were friendly and easy to work with. Broadway Ford in Idaho Falls is an excellent dealership. More

Buying a new car was so easy for a change! I recently purchased a Ford Escape from Broadway Ford. They didn't have exactly what I was looking for on their lot so they did a dealer search and f I recently purchased a Ford Escape from Broadway Ford. They didn't have exactly what I was looking for on their lot so they did a dealer search and found the exact car, trim level, color and options I was looking for. They quickly brought it up from Utah, detailed it out, filled it up and Richard gave me a step by step walk through explaining how everything worked. They even offer a follow-up class I plan on attending to explain how to get the most out of all the automated, synced features! Richard was super helpful, very friendly and no pressure. He worked hard to get me all the rebates I qualified for, excellent financing rates and kept me informed on the progress of our deal. You will love working with Broadway Ford and Richard. More

I'm impressed! I recently purchased a diesel pick up from this dealer and I was very impressed with how great the costumer service is. The salesman I bought my truck I recently purchased a diesel pick up from this dealer and I was very impressed with how great the costumer service is. The salesman I bought my truck from was Chris Niebuhr, he was enthusiastic and approachable, and was great at answering all my questions. I would definitely buy from here again. They make it easy to work out a good deal. More

Robert Wadsworth, Body Shop Manager We had our car taken care of by Robert and he was very friendly and professional. He said our issue was his issue and he did take care of it. He is ex We had our car taken care of by Robert and he was very friendly and professional. He said our issue was his issue and he did take care of it. He is excellent in customer service and dedicated to Broadway Ford. We would recommend Robert to anyone. We have taken a car to him a few times and he has always taken care of us. More

excellent saleman We recently bought a truck from Randy Martin. He has always given us 100 percent. He is the best salesman, and will do all he can to get the deal done We recently bought a truck from Randy Martin. He has always given us 100 percent. He is the best salesman, and will do all he can to get the deal done. Thanks Randy More

Exceptional Customer Service I have always been a bit leery of "dealerships"! Last week I spent the day at Broadway Ford and was actually blown away at how well I was taken care o I have always been a bit leery of "dealerships"! Last week I spent the day at Broadway Ford and was actually blown away at how well I was taken care of. My service manager, Matt Carroll went above and beyond during my six hours stay to keep me posted on the progress of my SUV, provided a free shuttle to a restaurant and back (and he also recommended the really great lunch spot), he was honest and basically held my hand through the process. The senior repair specialist, Val came to the lobby to speak to me and gave me detailed explanation of the process. He was super great as well. The gentleman who drove us the restaurant was kind and humorous. Each employee that passed by me in the lobby greeted me with a genuine hello, one gentleman even brought my dog a bowl of water. The dealership is the cleanest space also. Making a day long wait tolerable. I live over two hours away. I highly recommend Broadway Ford to anyone. They now have a new customer. I will for sure bring my SUV back for repairs and will consider purchasing when that time comes. Thank you to all at Broadway Ford, especially Matt Carroll for making my experience so wonderful. More

Great experience Zach and Dustin did a great job. They made the decision to buy simple and easy. Found the car for us on the first one they showed us. Thank you ver Zach and Dustin did a great job. They made the decision to buy simple and easy. Found the car for us on the first one they showed us. Thank you very much. More

Terrible service We have bought three trucks from these guys one of our trucks the wheel fell off twice the other one had no bolts in the front and and whenever we tr We have bought three trucks from these guys one of our trucks the wheel fell off twice the other one had no bolts in the front and and whenever we try to service our trucks here they never get our trucks done and it's a disgrace to the to the proud ford the family and we love ford but we will not come back to Broadway ford in Idaho Falls More

Perfect experience. I recently brought my 2010 Lincoln MKZ in to be detailed. Everything was set up by Matt Carroll and all was accomplished just as promised. When it w I recently brought my 2010 Lincoln MKZ in to be detailed. Everything was set up by Matt Carroll and all was accomplished just as promised. When it was returned to me, the car looked as good inside and out as it did the day I bought it brand new. The communications were great and everything was accomplished on time. Matt Carroll was wonderful to deal with in all respects. I have all my normal maintenance done at Broadway Ford and recommend it without any reservation. More