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Lithia Ford Idaho Falls

Idaho Falls, ID

4.6
652 Reviews
Trying to find the right dealership for all your automotive needs in the Blackfoot, ID area can be difficult. How do you compare? How does a dealer stand out? We believe that focusing on our customers is the way that we will stand out to everyone who walks through our doors. Whether you are here to buy a new Ford or a used vehicle, we have got you covered with outstanding inventories and a friendly and knowledgeable sales team. We even have some featured vehicles that might interest those bargain shoppers who are looking for the best value. Lithia Ford Idaho Falls, located at 980 West Broadway in Idaho Falls, ID, is not just about selling you a vehicle. We want to develop a long-lasting relationship with all our Rexburg, ID customers. We want to do that by offering you every service you could possibly want at a car dealership and we aim to do it very well.
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980 W Broadway St

Idaho Falls, ID

83402

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Showing 201 service reviews

October 16, 2025

Able to get in timely and Sam was very helpful. One two three four fifteen More

by harv.lake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2025

The service was great. The front desk people were friendly and fun. I will definitely recommend to friends for oil changes. More

by Carneypioneer
Recommend Dealer
Yes
Employees Worked With
I don't know the names of the 2 young ladies.But they did a great job
October 12, 2025

I have been so impressed with Andrew and how he runs his service department. He took care of me on a very complicated issue with my 2024 F350 Platinum.. these guys are amazing in every way and excel in ama More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Archibald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Lithia Ford Idaho Falls responded

Josh, thank you for sharing your outstanding feedback about Andrew and the team at Lithia Ford Idaho Falls! We are so happy to hear that he resolved your vehicle's complicated issue with clear communication. See you next time!

October 12, 2025

The service rep was great. The vehicle was serviced in a reasonable time. The rep helped with my settings. More

by Sclsvi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Lithia Ford Idaho Falls responded

We're happy to hear our team was so helpful! Thank you for choosing Lithia Ford Idaho Falls and for sharing your feedback. See you next time!

October 11, 2025

Caries is awesome. Knows the ford trucks so well, finds the fix in a minute. He his awesome. More

by jeffro83427
Recommend Dealer
Yes
Employees Worked With
Sam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caries
Oct 13, 2025 -

Lithia Ford Idaho Falls responded

Caries will be pleased to see this feedback! Thanks for sharing your positive experience with our Lithia Ford Idaho Falls team and come again soon!

October 11, 2025

The service advisor was superior. He kept me informed of progress of work. When I needed a shuttle it was set up quickly and worked well. Parts for planned work were on hand when need More

by Bill.winney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Lithia Ford Idaho Falls responded

Hi Bill, hearing about your positive experience with our team from start to finish truly makes our day! Thank you for choosing Lithia Ford Idaho Falls and for sharing your feedback. See you next time! Safe travels!

October 11, 2025

Very professional, eager to satisfy my desires. A little disappointed in their attention to detail as they only rotated two of my four tires. But they apologized and discounted my bill in the end. More

by Salesrep1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Lithia Ford Idaho Falls responded

We apologize for the oversight during your tire rotation, but we're glad our team addressed the issue and offered a discount. Please feel free to reach out if you have any further concerns. Thank you for your kind words and feedback about our service. We hope to serve you again in the future! - Lithia Ford Idaho Falls

October 05, 2025

Clean, organized, and well managed; I’ve been coming here for five years and it just keeps getting better. More

by lshumway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Lithia Ford Idaho Falls responded

We are grateful for your business and stellar feedback. Thank you for choosing Lithia Ford Idaho Falls!

October 03, 2025

Excellent customer service. Nice facility and great prices on tires. My go-to place for maintenance and repairs for my F150. More

by jomena208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Eggertsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Lithia Ford Idaho Falls responded

Thank you for making Lithia Ford Idaho Falls your go-to for maintenance and repairs! We appreciate your business and are here to help anytime. See you next time!

September 29, 2025

The young lady at the quick lane service desk was very professional, knowledgeable and efficient. The entire service visit was probably the best I've had at a dealership. More

by jmfoster1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Sep 29, 2025 -

Lithia Ford Idaho Falls responded

We are so happy to hear that our team made your experience efficient and enjoyable! Thank you for choosing Lithia Ford Idaho Falls and for sharing your review.

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