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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,825 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,825 Reviews of Lithia Ford Lincoln of Boise

November 03, 2022

Put the wrong cabin air filter in my truck and it was smashed like an accordion so debris could pass right by and into the blower motor. How do I trust the rest of the oil/transfer case change was done c More

by nostrabj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samuel Shepherd Brooke George
Nov 07, 2022 -

Lithia Ford Lincoln of Boise responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Jim Sterk General Manager

November 03, 2022

I took my vehicle in for a possible oil leak. The service department couldn’t find any sign of a leak and showed me my undercarriage which was dry. The service tech was great and answered all my More

by WWW.NO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the service techs name , Curt Carlson
Nov 04, 2022 -

Lithia Ford Lincoln of Boise responded

Quality customer service is always our number one priority, and we're happy to hear that our service department met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

November 02, 2022

Great people with awesome service. Adam and Layne and the others in sales and service are great to work with. More

by MENNIS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Schultz, Allen Oltman
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam and Layne met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

November 02, 2022

Very welcoming and professional staff. The purchase and trade process was easy and comfortable. Gilbert was available through the entire process. I would definitely work with him for any b More

by KYLE.HOPP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gennadiy Barbin, Shannon Pike, Gilbert Sifuentes
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Kyle, Thank you so much for your kind words for Gilbert, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

November 02, 2022

Lisa Crabtree did a great job handling my auto service needs. Thanks for your assistance. More

by jscallahan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words for Lisa, and for taking the time to leave us this wonderful service feedback! Best Regards, Jim Sterk General Manager

November 02, 2022

Teddy in service was very good. Kept me updated through the entire process of the cam phaser VCT recall. In addition he took care of installing parts I had ordered. Very good expe More

by Lars Jeffry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik, Parts Manager, 5 stars!, Teddy Tobar
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Lars, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Teddy met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

November 02, 2022

Staff is great. They work quickly to make the experience more enjoyable. They're lounge area is really nice. More

by RAEDELLBRUBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Rae, Thank you so much for this great review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime! Best Regards, Jim Sterk General Manager

November 02, 2022

Everything was great! And they got it done so fast! Grant was great and very helpful More

by cherimarie50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron Anderson, Grant Bothen
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Cheri, Thank you for taking the time to share your thoughts on working with Grant and our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

November 02, 2022

Great service department. Fast and quality service. Have used many different ford service departments and this is one of the best More

by CTIHOMEREPAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam shepard
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you! Sam and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

November 02, 2022

Great service/Great staff. Service and repairs done right the first time. My service advisor was Tyler. He is outstanding! More

by TWEEDLRU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A, Rhett Sheeder, Tyler Neal
Nov 03, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you! Tyler and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

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