Lithia Ford Lincoln of Boise

not pleased with needing to leave vehicle in lot awaiting diagnosis please re-institute scheduling of diagnostics. diagnosis please re-institute scheduling of diagnostics. More

They always do a good job. The price is comparable to other oil change places in town. Comfortable waiting area. I will continue to take my car there for service The price is comparable to other oil change places in town. Comfortable waiting area. I will continue to take my car there for service More

Service is always great. I let them know that I was going on a long road trip and they checked everything to make sure my vehicle was good to go. Plus, the service was super I let them know that I was going on a long road trip and they checked everything to make sure my vehicle was good to go. Plus, the service was super quick. With the wait, it was all ready to go in under 2 hours. More

Delays in service assessment. I am not s big fan of delaying a service assessment for two days when the vehicle is unusable. Just a pet peeve with me. The service, once done w I am not s big fan of delaying a service assessment for two days when the vehicle is unusable. Just a pet peeve with me. The service, once done was very quick. However, two days after it was “repaired” the check engine light is back on and the cruise control does not work. More

Everyone at Lithia was professional and customer service oriented from the time I ordered my vehicle until I picked it up. oriented from the time I ordered my vehicle until I picked it up. More

Lithia paid for a repair on my former vehicle when Ford wouldn't cover it Under the drive train warranty. For this reason I've purchased my last 2 vehicles at Lithia. Our sales person Kim was excellent ex wouldn't cover it Under the drive train warranty. For this reason I've purchased my last 2 vehicles at Lithia. Our sales person Kim was excellent excellent. More

Customer service and people at this location are exceptional. I will continue to buy and drive Ford ! exceptional. I will continue to buy and drive Ford ! More

They got me in quickly and my car was ready when promised. The work was done well. promised. The work was done well. More

I do not normally do surveys this one finally needs addressed. I believe this is the worst dealership I've ever dealt with the service is a zero. I've completed several different services through them addressed. I believe this is the worst dealership I've ever dealt with the service is a zero. I've completed several different services through them all have been bad experiences. Truck taking over the quoted amount of time and services done not to standards. Been overcharged and problems have come right back after they supposedly fixed them. When I called to complain and try and get a resolve I was rudely spoken to and hung up on. I have fixed them myself or taking them to another dealership. I will not bring my truck to them again. More

The folks at Lithia Ford were courteous and helpful. I would recommend this dealership to anyone in the market for a vehicle. I would recommend this dealership to anyone in the market for a vehicle. More