Lithia Ford Lincoln of Boise

This was the very worst service I have ever experienced in my life. From forgotten follow-ups, to terrible communication if or when it did happen. Quoted $900 to have the work done. and when they explai in my life. From forgotten follow-ups, to terrible communication if or when it did happen. Quoted $900 to have the work done. and when they explained the service to me, they told me I needed to replace my bumper. This had NOTHING to do with the repair of my AC. I finally told them to not touch my car & took it to another local dealership who did an amazing job communicating and delivered superior service - my cost $487 WOW! More

Awesome Company This was the fastest and by far the easiest car purchase I had done. They were fair on my trade and worked with use for the best deal we could have go This was the fastest and by far the easiest car purchase I had done. They were fair on my trade and worked with use for the best deal we could have gotten. I would tell anyone buy from them. More

Vehicle inspection and repair Met with Service advisor Shawn Hodges and after a rocky start he took the time yo explain all facets of the work to be performed. He did his job well Met with Service advisor Shawn Hodges and after a rocky start he took the time yo explain all facets of the work to be performed. He did his job well and I thank him. More

Worst visit ever had there. Took over 3 hours for an oil change. Lots of people after me were done much quicker. The quick lane person never apologized or said thanks for my patience. oil change. Lots of people after me were done much quicker. The quick lane person never apologized or said thanks for my patience. More

Great Customer Service I really appreciate everything Shawn has done to try and help me with my new car. It has been a much better experience than when we dealt with GMC in I really appreciate everything Shawn has done to try and help me with my new car. It has been a much better experience than when we dealt with GMC in the past. I'm hopeful and confident that there will be a fair resolution to the issues I've had with my car. I really appreciate getting a loaner car for when my car has been in the shop. I've never been offered that at another dealership. More

It took two days to get battery diagnosed and changed. Cars sit waiting for days before they even make it to shop. Service does not even properly look and check at items Cars sit waiting for days before they even make it to shop. Service does not even properly look and check at items More

Courteous and efficiently addressing my auto needs. Rhett Sheeder, my service representative was now the service manager. My car was signed in without delay by my new service rep. Total satisfaction i Rhett Sheeder, my service representative was now the service manager. My car was signed in without delay by my new service rep. Total satisfaction in the auto services was again attained. HC More

SERVIE VERY FRIENDLY AND PROFESSIONAL. NO PRESSURE WHICH I LOVED. ANSWERED ALL MY QUESTIONS ,I really appreciate everything LISA has done to try and help m VERY FRIENDLY AND PROFESSIONAL. NO PRESSURE WHICH I LOVED. ANSWERED ALL MY QUESTIONS ,I really appreciate everything LISA has done to try and help me with my car. More

First Time with Lithia Needed a newer trade in with low miles that would work out long term for myself and kids. From test drive to signing the paperwork it was very fast, f Needed a newer trade in with low miles that would work out long term for myself and kids. From test drive to signing the paperwork it was very fast, friendly, comfortable and simple. I will return for my next purchase. More

Computer Activation of Trailer Brake Mod I made an appointment and the activation of my Trailer Brake Module that had recently been installed. Within less than an hour and at a very fair pri I made an appointment and the activation of my Trailer Brake Module that had recently been installed. Within less than an hour and at a very fair price the job was done. More