Lithia Ford Fresno

Our 4-year-old car has been in their shop for multiple issues that are all to do with faulty parts and recalls. We were told we would get an update on the status of the car, and that if they needed to kee issues that are all to do with faulty parts and recalls. We were told we would get an update on the status of the car, and that if they needed to keep the car another day, then we would get a loaner. We received no update, and finally had to call them after 4pm if we would get a loaner. We were told they had none left, and when I asked about a rental, I was told I’d need to pay out of pocket. I was then told that I should “inconvenience myself for another day” and wait to see if we get approval from Ford for them to cover a rental. We still haven’t heard about a loaner or a rental an entire day later, but we have heard that our 4-year-old car needs over $1000 worth or work for a faulty part that somehow isn't covered under warranty. Rude, unhelpful staff at this location who can’t be bothered with us even though we were sold a lemon. More

Great service would highly recommend. Very friendly and worked with with me on the repairs Very friendly and worked with with me on the repairs More

Bought a truck that needed a few things fixed. A few things happened due to the repairs. Was not getting called back. Like to thank Oscar for answering my calls and or returning them right away. H A few things happened due to the repairs. Was not getting called back. Like to thank Oscar for answering my calls and or returning them right away. He did everything to fix the issues with out hesitation. This is the way a customer should be treated even when buying a used truck! Made this purchase fill like IIwas buying a new expensive truck. I would differently go there again if I was buying another vehicle. Bought a 2025 Altima at Lithia Nissan a week before. 2 for 2 at Lithia Fresno. More

It was fast and easy and they did a good job on my grey ford. ford. More

Recently purchased a used Chevy Silverado, Alberto is the man for the deal! He worked endlessly to have me walk out if the lot with the vehicle I wanted, he made it happen. Weeks later, recommended to my cou man for the deal! He worked endlessly to have me walk out if the lot with the vehicle I wanted, he made it happen. Weeks later, recommended to my cousin, he walked out with a vehicle as well, thanks Alberto and Ryan! More

Since I purchased my vehicle all of my contact has been with the service department. My experiences have been very good, friendly service representatives, vehicle has always been ready when I was told that with the service department. My experiences have been very good, friendly service representatives, vehicle has always been ready when I was told that that it would be ready. More

I arrived early and was greeted promptly. The service department was quick & professional. The waiting room needs a makeover badly, have free snack’s available to anyone who chooses to wait. The service department was quick & professional. The waiting room needs a makeover badly, have free snack’s available to anyone who chooses to wait. Especially with what autos cost now… More

Great service was provided. Always positive Customer Service. I am always pleased with Lithia. Very prompt Always positive Customer Service. I am always pleased with Lithia. Very prompt More

Max was courteous and efficient. Took care of my needs and got me out the door. Took care of my needs and got me out the door. More

Great friendly dealership and very welcoming Was there to help me right away and took care of my vehicle to help me right away and took care of my vehicle More