Things I’ve learned at this ford lithia dealership in Klamath falls Oregon. If you think you have a friend in sales, you don’t. Once they get you to sign they got you. Bought a used truck from Christy and Rob, and as soon as I drove it home I realized it wasn’t gonna work for me and drove right back to ford lithia. The GM, Robert Durkee said he could cancel the deal but he won’t. It’s just buyers remorse and I’ll learn to live with it.
I’ve only bought new vehicles from lithia since 2005 and never really had a problem, first used vehicle bought from lithia and it’s been a huge mistake. I Was gonna file a complaint with BBB but lithia already has a D- rating, go figure. I’m sure I’ll still buy from lithia, but it won’t be from this dealership and I’ll stay away from used vehicles.
Just paid for a alignment, new windshield, and soon a complete tranny service. Tranny was acting a bit jumpy and When I checked the fluid it was a blackish amber color and a quart low. Thought rob would take care of it but he was only willing to give a employee discount to change the fluid? There is only 40,000 miles on this truck why is the tranny fluid already turning black? I don’t think they look at any of their used vehicles before they sell them. They certainly didn’t look at the tranny fluid on this one.
Christy and Rob are good at what they do, and that’s close the deal no matter what. Christy even called my wife at home because I was still on the fence and wanted her there with me. Christy Told me she is fine with it, it’s ok, you deserve the truck, don’t worry we will take care of you. Yeah she wasn’t fine with it, not at the time. Now I’m on the hook for 46,000 over 6 years.
Durkee did give me a out tho, he offered to let me trade the truck back in and I can buy my car back, but he said I won’t like the numbers. 😆 hilarious, they must have so much fun here, Getting suckerfish to bite. Yeah it’s just business to you, but it feels very personal to me. I hope writing this review will allow me to let this go. Because I Haven’t felt this way in a long time.... I really miss Iraq, we looked out for each other there. Much simpler times.
I get it tho, everyone needs to eat, enjoy that pound of flesh. 🍻