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Mercedes-Benz of Eugene

3.6

4 Lifetime Reviews

2200 Martin Luther King Jr Blvd, Eugene, Oregon 97401 Directions
Sales: (541) 687-8888

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4 Reviews of Mercedes-Benz of Eugene

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April 21, 2019

" Best of the west "

- paganoavon

Mercedes-Benz of Eugene is simply the Best Mercedes Dealership in the west in my opinion. Sales, service and parts department is unsurpassed in customer service. D. Pagano

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rod, Chris and Jason.
December 25, 2018

"Just bought my second C300"

- mike11

I recently purchased a 2019 C300 4MATIC. I traded in my 2008 C300 4MATIC that was also purchased at the same dealership. We worked with a very pleasant sales person Carlena Deutsch. I haven't seen too many women in car sales over the years but was impressed by Ms Deutsch. I had all of the service on my 2008 over 10 years done at the dealer and they always did a great job. This made it an easy choice to go back to Eugene for new car. I might have been able to save a little money by going up to Portland but I feel very comfortable at the Eugene dealer.

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Recommend Dealer
Yes
Employees Worked With
Carlena Deutsch
November 24, 2017

"Disrespectful treatment"

- Janis123

I went there to find out if they have the type of car I am looking for or if tgey can help me to find. One of the sales representative came to me and was very helpful. I told ehat I am looking for, but they didnt have, so he took my information and told me to call if they have that var avaliable. He was super nice and helpful. Than an other sales representativ (manager level) come to me and he said he found something he can show. He invited to his office and show the car. I had several question so he lost his patience and not replying those wuestions and almost throw me out of his office. I was dressed in gym clothes and also was in a wheelchair and I pulled in with an older car. I think he thought I am not a potential buyes, so he treat me like I never was treated in my whole life and I mean the wrong dispespectuf way. Never will go back there...

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Recommend Dealer
No
Employees Worked With
N/A
April 30, 2015

"I trust the service department"

- BlairI

12 year old Sprinter with possible electrical problems: brake and head light fail on same side at the same time. They could have charged me for who knows what - diagnostics at least. Instead, they changed out the 2 bulbs, DIDN't charge for labor, and even washed the van. You bet I'll be bringing my car in there next time!

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service manager only
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