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Lithia Ford of Klamath Falls

Klamath Falls, OR

4.9
211 Reviews

2833 Washburn Way

Klamath Falls, OR

97603

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211 Reviews of Lithia Ford of Klamath Falls

June 09, 2015

Pleasant, courteous, helpful. It has been many years since I have purchased a vehicle, my husband has passed away and it was all up to me to make a decision to to purchase new or u More

by Carolyn41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Calvin, Jose, Terry
June 07, 2015

A pleasant one. It never ceases to amaze me how nit pick and trivial *people are. The employees at Lithia are very courteous and knowledgeable. If treated with respec More

by starking01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny , Terry, Joshua.
June 05, 2015

It's all GOOD Some times some of the most important things that you are looking for get lost in the shuffle. But this dealership went up and beyond in my opinion to More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil and Luke
May 17, 2015

sick of dealing with them Joshua was great! BUT the service? A backyard mechanic cares & does better! Promises were made by financing &not kept. Took 11 days to get our pickup. More

by mountainmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua (excellent) Terry, Peter, Luke.
May 05, 2015

Skeptical I have not bought a car in Klamath Falls for over 25 years and have not even used their service department since the guy treated me like I was an idio More

by therosespot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner & Terry
April 29, 2015

beware before you buy,better business bureau d-,many reports to the attorney general office in the last 36 months.like i said beware they will rip you off More

by dank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
many,you see alot
April 07, 2015

Our Experience In Buying From Lithia Ford Our salesman that we had at the Lithia Ford in Klamath Falls was the best!! We were very satisfied with our service which we received from Ray! More

by Wordens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
April 04, 2015

pleasant surprise It nice to know that we again have a reputable honest dealer in klamath falls and do not have to spend the time to go car shopping in other areas. The More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose cruz
April 04, 2015

Outstanding! Anthony Peterson was outstanding. After some pervious 'not so pleasant experiences, Anthony went beyond to reverse any negative feelings we has with L More

by sheekzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Peterson
February 26, 2015

service department seem to not be able to do simple task I showes up for a 10 am appointment to get new tire and a transmission flush done on my 2003 chevy Silverado. Both the tire and trans flush were part More

by zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service depaetment, joshua crisp.
Feb 26, 2015 -

zach responded

Further more the whole time I was there they did not tell me anyhing about it taking longer. And at the end the only thing they said was sorry it took so long, not telling me why it took so long. So 4 hours in a srrvice center with a 3 year old and a 9 mo. Old that were both hungry and and tired and and I get a half hearted sorry. Way to go service team

Feb 26, 2015 -

zach responded

Further more the whole time I was there they did not tell me anyhing about it taking longer. And at the end the only thing they said was sorry it took so long, not telling me why it took so long. So 4 hours in a srrvice center with a 3 year old and a 9 mo. Old that were both hungry and and tired and and I get a half hearted sorry. Way to go service team