Back

Lithia Ford of Missoula

Missoula, MT

4.5
228 Reviews
The main goal here, at Lithia Ford of Missoula, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Florence MT, Stevensville and Lolo areas with all of the above! In order to really experience everything Lithia Ford of Missoula has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 3943 Brooks St. Missoula, Montana and would love to answer any questions you might have.
Contact Dealership

3943 Brooks Street

Missoula, MT

59804

Directions

By Type

Showing 228 reviews

March 26, 2026

Absolutely awesome experience with Lithia Ford. The service department is top notch!!! Definitely prefer that they handle all my maintenance and repair needs for my Mustang GT!!! More

by Gregory Fairbanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Uzzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mya Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2026 -

Lithia Ford of Missoula responded

Gregory, thanks for choosing Lithia Ford of Missoula! Your Mustang GT is in great hands with our service team!

March 09, 2026

This dealership has great customer service! We've had excellent experiences from both the service and sales departments. More

by standrews76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Sterns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Uzzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Lithia Ford of Missoula responded

Thank you for sharing your fantastic feedback! We’re thrilled to hear that both our service and sales teams have provided you with excellent experiences. We truly appreciate your support and hope to continue serving you and your vehicles for many years to come. Thank you!

February 24, 2026

My son traded his Toyota Prius for a high-mileage Kia Soul at Lithia. Within two weeks we discovered extremely dirty oil, a bad gas cap, a nonworking rear wiper, and a check engine light (catalytic effic More

by bog
Recommend Dealer
No
Employees Worked With
Justin Dillavou
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2026 -

Lithia Ford of Missoula responded

Hi, Thank you for sharing your feedback regarding your recent purchase. We understand that purchasing a pre-owned vehicle is a significant decision, and it’s important for customers to feel confident about the condition of the vehicle they are receiving. Our team performs standard inspections on used vehicles in accordance with dealership processes. While we aim to identify and disclose major issues, some concerns may not be apparent until the vehicle is in regular use. Feedback like yours helps us evaluate how we communicate inspection details and expectations with our customers. If you have any questions or would like to discuss your experience further, please feel free to contact me directly at your convenience. Justin Dillavou General Sales Manager justindillavou@lithia.com

November 19, 2025

Very thankful for the whole crew! We are very satisfied with our purchase!! Above and beyond! More

by Ltldreamer96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bowen Kinsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Lithia Ford of Missoula responded

Thanks for the 5 stars! We’re glad you had such a great experience and that you’re happy with your purchase.

November 07, 2025

I was able to get my recall work done easily abd without hassle. The staff was efficient and respectful. More

by tamaracktam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Uzzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Mccrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Lithia Ford of Missoula responded

It's fantastic to hear our team made your recall work easy and stress-free. Thank you for choosing Lithia Ford of Missoula! Safe travels!

November 03, 2025

Car was in for a routine oil change and seasonal tire changeover; there were no issues. More

by pamurphy578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maureen Mccrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Lithia Ford of Missoula responded

We appreciate your feedback! Routine service should always be easy; glad we delivered.

October 26, 2025

My biggest problem at Lithia Ford is the lack of parking. My primary residence is in New Braunsfel, TX. and I come up to western Montana the past 3 years to work on the rural fiber network Blackfoot Teleph More

by r.h.ledew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Uzzell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Mccrea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mya Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Matteuci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Correll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Lithia Ford of Missoula responded

Hi, Thank you for sharing your feedback with us! We're happy to hear you’ve been satisfied with our service team. We understand your concerns, and if you need anything in the future, please feel free to reach out to me at jasonkreide@lithia.com to discuss any questions or concerns. Safe travels, and we hope to see you again at Lithia Ford of Missoula! Best, Jason Kreide Service Manager jasonkreide@lithia.com

October 23, 2025

My experience was very good. Maureen, my service advisor is fantastic. She is very personal, professional and always keeps me updated.. she really went out of her way taking car More

by Davidandrandee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maureen Mccrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Lithia Ford of Missoula responded

We are incredibly grateful for your kind words, and we’re thrilled to hear Maureen provided such personalized care. Thank you for choosing Lithia Ford of Missoula! Safe travels!

October 20, 2025

I was broke down in the backcountry got towed out they were booked solid. Matt took care of me and got me back on the road within 2 days More

by ZELINTROUT
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Uzzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Lithia Ford of Missoula responded

It's great to hear Matt and the team got you back on the road so quickly! Thank you for choosing Lithia Ford of Missoula and for sharing your support. Drive safely!

October 17, 2025

Matt was able to repair our transmission on our Ford 2019 Expedition. The shop in Butte would not take it. More

by Titans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Uzzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Lithia Ford of Missoula responded

Thanks for the great review! We're glad Matt could help with your transmission repair when others couldn’t. We appreciate your trust!

1
...