Lithia Ford of Missoula

Service was great. Dropped me at the airport, worked on the truck and dropped it at the airport so it was there when I returned. Personal service and the truck is perfe Dropped me at the airport, worked on the truck and dropped it at the airport so it was there when I returned. Personal service and the truck is perfect again. More

This was our first new car in several years and we were nervous about the process. Butch and Dale made it so easy, it wasn't stressful at all! They were very helpful and we are really happy with our choi nervous about the process. Butch and Dale made it so easy, it wasn't stressful at all! They were very helpful and we are really happy with our choice. We love our new car! More

Everyone is very nice that I’ve been in contact with always willing to help and the service department is great always willing to help and the service department is great More

Bo, the salesman was knowledgeable, kind, and helpful. He is a rockstar! Keep up the good work He is a rockstar! Keep up the good work More

I love this dealership, they are always professional and kind. I would recommend the service department and sales to anyone I know. kind. I would recommend the service department and sales to anyone I know. More

The technician did a thorough job on my truck and was clean and responsible and friendly clean and responsible and friendly More

Service department and quick lane Mya /Maureen are always so friendly, professional. Very good about keeping me informed as to the progress on my truck. so friendly, professional. Very good about keeping me informed as to the progress on my truck. More

I had a great experience at this dealership! The team was friendly and knowledgeable, and they really took the time to help me understand the pros and cons of different models based on my needs The team was friendly and knowledgeable, and they really took the time to help me understand the pros and cons of different models based on my needs and preferences. They were patient while I test drove several cars, never making me feel rushed. Shane Morinville and Matt Wilson were both very efficient and professional. I truly appreciated their honesty and guidance—it made the decision much easier. Highly recommend! More

Ryan and Dale were amazing! They took care of everything from start to finish. Couldn’t recommend a better dealership to work with. They took care of everything from start to finish. Couldn’t recommend a better dealership to work with. More

I own 2 Ford trucks - 2022, 2024. I need them every day to get my work done. Servicing them at Lithia has not always been smooth. It’s easy to blame Lithia Ford Missoula for issues I need them every day to get my work done. Servicing them at Lithia has not always been smooth. It’s easy to blame Lithia Ford Missoula for issues that are the responsibility of Ford corporate. Multiple Recalls and reduced quality places local dealers in a tough position. Like many businesses Lithia suffers from a lack of quality (diesel) service technicians. This could be for many reasons- but I don’t know the culture within Lithia. Lithia has little competition for sales and, especially, service. They do a decent job of serving customers given circumstances however the Missoula area deserves better. I have been critical of Lithia is the past but have learned that Ford and Lithia corporate hinder responsiveness and timely repair. More