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Lithia Honda in Medford

Medford, OR

4.7
671 Reviews
When you're looking for a new car you can rely on and feel confident in, there's nothing better than a Honda. Honda cars have a long and deserved reputation for performance and dependability. That's why Lithia Honda in Medford is proud to be a source of Honda cars for places like Ashland, Grants Pass, Central Point, and Eagle Point. At our Medford Honda dealership, we sell all New Honda Models, as well as Used Honda and other makes and models in our inventory. You can count on our service and parts department to be able to get you back on the road with major repair, or in and out quickly with routine maintenance.
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4095 Crater Lake Hwy

Medford, OR

97504

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Showing 671 reviews

April 15, 2023

I am a repeat customer. These two are both excellent. Kevin in sales and Gavin in finance. More

by grover2hb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Rafala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Lithia Honda in Medford responded

Grover, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Sanders | General Sales Manager

March 01, 2023

We have purchased several cars at Lithia Honda of Medford and will return next time we need a vehicle. Joe Corona and Gavin Drake made this another smooth experience. Joe, as always, was informative and made More

by BernhartFam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marci Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Drake
Mar 06, 2023 -

Lithia Honda in Medford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Travis Hawes | General Manager

January 13, 2023

Everything went smooth. Colton had the car I was interested in pulled up front when I got there. He was attentive and friendly, not pushy. Jake got my payment down well with More

by Sirdrivesalot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Word
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton
Jan 19, 2023 -

Lithia Honda in Medford responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Chris Sanders | General Sales Manager

December 21, 2022

My sales consultant Joe Corona was very informative about the vehicles and accommodating. He answered all my detailed questions and spent a few extra minutes looking for the keys to a vehicle I wanted to tes More

by fredjthieme
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Mould
Dec 27, 2022 -

Lithia Honda in Medford responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Joe's efforts have made the difference in your vehicle-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Chris Sanders | General Sales Manager

December 18, 2022

Everyone was friendly, informative and prompt. The process was seamless. This is my second car through them and they are always great to work with. More

by Mememay84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marci Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isai Espana
Dec 21, 2022 -

Lithia Honda in Medford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Sanders | General Sales Manager

November 03, 2022

We appreciated the professionalism, honesty and humor of each person that helped us thru the stages of our purchase. They went thru each step, made sure they were giving excellent customer service. They did More

by Becki Kovach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Word
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Pronesti
Nov 08, 2022 -

Lithia Honda in Medford responded

Thank you so much for taking the time to write such great feedback, Becki. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Matt and Jake were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Chris Sanders | General Sales Manager

September 25, 2022

Billy Day was a great employee to work with. I had a cosigner for my lease & he made the process as easy as possible for the both of us. We went in thinking we could only afford the cheapest use More

by dbjobmail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marci Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Lithia Honda in Medford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Chris Sanders | General Sales Manager

July 17, 2022

I worked with Colton Henderson, and from our very first conversation about trading in my HR-V to our very last handshake after sealing the deal on a 2022 Pilot he maintained a very professional, friendly, More

by Jamie C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Henderson
Jul 20, 2022 -

Lithia Honda in Medford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Chris Sanders | General Sales Manager

July 01, 2022

Have recently got a had terrible experience with my sons used car his car broke down after 3 months and of no fault of his own his car had a problem and we received no help at all just a crazy bill for repa More

by Sankeyeddie1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Day
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Lithia Honda in Medford responded

Thank you for taking the time to share your recent experience at Lithia Honda of Medford. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Colt Foster | Service Manager

Jul 06, 2022 -

Sankeyeddie1 responded

Called dealership and Colt ford is not a manager some guy name allan who mysteriously was away from his desk. Very disappointed in treatment to my son who i recommended for after dealing with lithia in general for 20 years

May 13, 2022

BILLY DAY was amazing. We already knew what we wanted so there wasn't much of salesman needed. But Billy Day was so speedy and his communication was on point. He was so ea More

by Melissa88roberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marci Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Lithia Honda in Medford responded

We cannot thank you enough for your wonderful review of Lithia Honda of Medford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Travis Hawes | General Manager

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