Lithia Hyundai of Anchorage - Service Center

My car developed an oil leak the day after getting the oil changed back in November. I brought it in a week later only to be told the oil change couldn’t have caused the leak and that they didn’t have the oil changed back in November. I brought it in a week later only to be told the oil change couldn’t have caused the leak and that they didn’t have the part needed to fix it. I paid $200 to have the part express shipped and have yet to hear back from anyone. This has been the absolute worst customer service i have ever recieved. A month after paying the $200 (beginning of a December) my husband had to physically walk in, because neither of us could get a phone call back, to find out the part was actually in. They gave him a card with a number to call to schedule the repair. We have both called and left messages the last month trying to schedule and have yet to get a call back. So for two months i have been trying to schedule a repair and have not been able to. It’s completely ridiculous that I have already paid $200 towards this repair that I was told would be done in November and can not get anyone to call back and my husband got the run around when he walked in and spoke directly with someone. More

We have had our 2014 Hyundai Santa Fe serviced at Lithia Hyundai since we bought it and couldn’t be happier with the staff and quality of service. It is the reason we think it will last forever. Jim & Su Hyundai since we bought it and couldn’t be happier with the staff and quality of service. It is the reason we think it will last forever. Jim & Susan More

The service advisor was great , he answered all our questions and called when the car was done. Thanks. questions and called when the car was done. Thanks. More

They readily rescheduled me to later in the day because I could not make my original appointment. Staff was friendly and helpful. could not make my original appointment. Staff was friendly and helpful. More

Very fast service!Very fast service!Very fast service!Very fast service!Very fast service! service!Very fast service!Very fast service! More

I have have had great experiences and not great experiences. Recently they have been not as great. Already spoke with the manager via email about them. experiences. Recently they have been not as great. Already spoke with the manager via email about them. More

The service was very very quick and professionally done. I am really really very pleased I am really really very pleased More

To Whom It May Concern,I brought the Santa Fe Sport in To Whom It May Concern, I brought the Santa Fe Sport in due to issues with the suspension. Service Center proceeded to tell me that it was the "Aft To Whom It May Concern, I brought the Santa Fe Sport in due to issues with the suspension. Service Center proceeded to tell me that it was the "AfterMarket Head Light Bulbs" that was contributing to the additional road noise. Brought it over to my local non-authorized dealer and it was the sway bar end links. I will never do service with you again. More

Nathen, he is the best! He is amazing and makes the Nathen, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as po Nathen, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and he knows his stuff. More

I bring both my Hyundai and my GM cars for oil changes here. The inspections rock and the cars stay very well maintained. Win win! here. The inspections rock and the cars stay very well maintained. Win win! More