Dealership Experience
4 yrs, 3 mos
Industry Experience
5 yrs, 10 mos
Languages Spoken
English
Spanish
374 Reviews
Write a Review374 Reviews of Kevins Mercedes
December 31, 2023
Great customer service once the phone lines are answered. The staff is amazing! I think perhaps having a dedicated individual to answer the phone would be great. The mechanics are quick to turn around the ca The staff is amazing! I think perhaps having a dedicated individual to answer the phone would be great. The mechanics are quick to turn around the car. I love how there is a lady on staff! More
Other Employees Tagged: Kevins Mercedes
December 10, 2023
Car was late getting done but glad they answered the phone when I called. Same problem keeps happening so I wonder if it is getting fixed phone when I called. Same problem keeps happening so I wonder if it is getting fixed More
Other Employees Tagged: Kevins Mercedes
December 10, 2023
Poor communication and follow through, lack of concern for the customer post-vehicle purchase, and a feeling the service dept was dismissive of my concerns. for the customer post-vehicle purchase, and a feeling the service dept was dismissive of my concerns. More
Other Employees Tagged: Kevins Mercedes
December 06, 2023
There were a few communication glitches and no responses to my texts Overall, the experience could have been made better. Had the communication been a little bit more timely to my texts Overall, the experience could have been made better. Had the communication been a little bit more timely More
Other Employees Tagged: Kevins Mercedes