Lithia Hyundai of Anchorage - Service Center

Even though I had an appointment, it was 90 minutes before my car was taken in for service. The staff was friendly when they discussed the service with me. before my car was taken in for service. The staff was friendly when they discussed the service with me. More

Great service. Listened well and did good work. Mechanic and service writer were both very knowledgeable. Work was done in a very timely manner. Would recommen Listened well and did good work. Mechanic and service writer were both very knowledgeable. Work was done in a very timely manner. Would recommend their service to family and friends. More

Try to call and make an appointment and make an appointment online for almost 6 months never got through. So we just went inside and made an appointment within 5 minutes. The service was fast and i appointment online for almost 6 months never got through. So we just went inside and made an appointment within 5 minutes. The service was fast and it was friendly. My car was ready in the time that they said it would be. More

Satisfied with the service I recently received. Their timing and communication was excellent. Sincerely, Denise Clark Their timing and communication was excellent. Sincerely, Denise Clark More

Very happy with our new Santa Fe, Lithia Hyundai’s Service department always takes great care of our vehicle! Service department always takes great care of our vehicle! More

It was good service, it took a little longer than we originally thought, but all in all, we were happy originally thought, but all in all, we were happy More

Mixed feelings regarding the service station. On the positive side, staff are approachable and professional. The waiting area is clean with stool chairs or softer comfier ones to appease prefer On the positive side, staff are approachable and professional. The waiting area is clean with stool chairs or softer comfier ones to appease preferences and it remains nestled in a rather quiet area. Ive had two appointments for oil changes and one took 25-min and the other 1-hr; reasonable wait times in my mind. One feels that they are being taken care of; a hallmark of excellent service. On the negative side, as part of the oil change service, fluid levels are to be looked at and topped off; in both cases my car’s engine coolant level was below the minimum threshold and were not topped off. In both cases I specifically asked for it to be addressed prior to dropping the car off and was assured it would be. Upon picking up the car I asked if it had been addressed and was told it was. Because it was not, this reflects very poorly on the service dept’s integrity. It calls into question whether they can be trusted with more substantive repairs when the time comes for that. More

Service was good. Had to order the part twice because it wasn’t ordered the first time that it was supposed to be Had to order the part twice because it wasn’t ordered the first time that it was supposed to be More

I would not go there at all if I had not already paid for my oil changes. my oil changes. More

This is the only dealership I like in anchorage they are very polite and very out going very polite and very out going More