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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,103 Reviews
Call Service Center (907) 202-9778

1,103 Reviews of Lithia Hyundai of Anchorage - Service Center

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July 27, 2022

Very good customer service. The service was prompt and keep me posted everytime. The management made a follow up text message to make sure that I got the service I want and if t More

by MIJLOSREBREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Tou
Report | Print
Jul 27, 2022 -

Lithia Hyundai of Anchorage responded

We are thrilled to have you as a valued customer here at Lithia Hyundai of Anchorage! It is our pleasure to have provided you with great care during your servicing appointment with us, as well as to keep you updated. Please let us know if we can assist you any further and we look forward to providing you with more 5-star experiences.

July 25, 2022

I am very pleased with the staff and the treatment I get and how well they do with my vehicle. More

by JASNICLOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza, Jeremy Tou
Report | Print
Jul 26, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for trusting us with your vehicle and choosing Lithia Hyundai of Anchorage. We appreciate your perfect star review, and our Service Team will always be here to assist you with any future needs.

July 23, 2022

The employees was very friendly , helpful and responsable they call me to let me know. What was going on with my car . More

by elizabethr37@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Tou
Report | Print
Jul 25, 2022 -

Lithia Hyundai of Anchorage responded

Hi Elizabeth, We appreciate the review! It was a pleasure to work with you here at Lithia Hyundai of Anchorage! We hope to see you again soon!

July 22, 2022

Worst service ever. Even complained to the manager and he hasn’t responded in two weeks. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Schrie Hill
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Jul 25, 2022 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience and your patience. I apologize for any inconvenience this caused you. If you are willing, please contact me again at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

July 18, 2022

I don’t feel like they really took the time to go over the recalls onmy car More

by NONE3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t remember the name sorry
Report | Print
Jul 19, 2022 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for bringing this to my attention. Our goal is to support the customer and their needs no matter how long it will take. I apologize that you didn’t feel like that time was given to you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

July 18, 2022

Professional competent, have good presence, adjusts to matters, will figure out the way And the place is clean More

by WRGWAY.HOLBROOK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza, Jeremy Tou
Report | Print
Jul 19, 2022 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review! We are glad you had a professional time with our team! We look forward to working with you again!

July 18, 2022

Super fast and easy and knowledgeable. I love the convenience and location. Will always use them! More

by OLIVIA.SPIEZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza, Jeremy Tou
Report | Print
Jul 18, 2022 -

Lithia Hyundai of Anchorage responded

Hi Olivia, Thank you for the review! We are happy that your experience was fast and easy! We look forward to working with you again soon!

July 15, 2022

Good and fast service. Was done in under an hour. Friendly staff. Very helpful, good experience. More

by CHEYENNEBYDLON93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Tou
Report | Print
Jul 15, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad our team was able to provide you with fast service. We look forward to working with you again!

July 15, 2022

Best service I've ever had! Love my Sonata and the customer service. The guys are knowledgeable and very helpful. More

by d.e.osterhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza, Justin Adams, Jeremy Tou
Report | Print
Jul 15, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad you had a great time working with us. We can't wait to see you again!

Jul 16, 2022 -

d.e.osterhaus responded

As I said, great service! Thanks guys!!

July 14, 2022

The Service shop was very quick with the LOF on my vehicle. Also appreciate the Uber service. More

by mpollitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2022 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate your review! We are happy to hear that our team was able to provide you with a quick experience. We hope to work with you again soon!

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