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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,093 Reviews

1,093 Reviews of Lithia Hyundai of Anchorage - Service Center

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March 24, 2022

Great customer service as always. I know my vehicle will get a good inspection and that the recommended service Will be done with care More

by MHUPE690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this great review! We appreciate you trusting us with your vehicle and look forward to your next visit.

March 22, 2022

I was able to get an appointment for an oil change in a timely way, More

by Lkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Other Mark in parts as well
Mar 23, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this positive feedback! We hope you will consider us again for future services.

March 22, 2022

Part came in a reasonable amount of time, Kevin was great as usual and made sure it got put on right away More

by ROCK_DEAUGUSTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for the 5-star review! Kevin is an asset to our team and we pleased to hear about your recent experience. We hope you will consider us again for future services.

March 21, 2022

They have been very helpful with explaining what they have done or what needs to be done. More

by kitkat90
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Mar 21, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this positive review! We are pleased to hear that you had a great experience and we hope you will consider us for future services.

March 21, 2022

Hard to contact via phone. Had to physically drive to the location to schedule a service appointment. More

by Anneliese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
Mar 23, 2022 -

Lithia Hyundai of Anchorage responded

Anneliese, we apologize for this inconvenience. Our service department is currently facing phone issues. For future appointments, please feel free to text 844-871-8445 to schedule your service.

March 18, 2022

I love bringing my Santa Fe Sport car, the service is great, sometimes I don’t have to wait long, the person that works behind the desk keeps me informed, nice peoples that work there too. More

by DGREENLEY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this great review! We are so happy to hear about your experiences with our service department and we look forward to your next visit.

March 17, 2022

I would recommend this dealership as over the years they have provided good service and are dependable. More

by Lkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Mar 18, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this kind review and for your continued loyalty! We look forward to your next visit.

March 16, 2022

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by KEEGANMCELHINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Mar 17, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us feedback. We would appreciate further details on how we can make your next visit a 5-star experience!

March 14, 2022

Attention to detail and customer service matter. I appreciate the fact the dealership accepts my Lithia service programs even though vehicle is not a Hyundai More

by Akdieselfrog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for choosing our team here at Lithia Hyundai of Anchorage. We are happy to have you as our customer even though you don't drive a Hyundai. Until your next service, drive safe.

March 12, 2022

Great, quick service Requested new windshield wipers Recommend rain x. They work great Thanks for your work More

by ATTEROL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Mar 14, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for sharing your experience. Our team is happy to have made this recommendation for you. Should you need assistance in the future, please keep Lithia Hyundai of Anchorage in mind.

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