Lithia Hyundai of Odessa

Upbeat atmosphere and plenty of vehicles to choose from. Everyone was eager to help me. Everyone was eager to help me. More

Upbeat. .accomodating.. I have owned Hyundai's since 2008. Name speaks for itself Was ready to trade .accomodating.. I have owned Hyundai's since 2008. Name speaks for itself Was ready to trade More

Me and My Wife flew all the way from Michigan to Texas to pick up a truck. We almost immediately had an issue less than 20 miles into the drive. We took it back to the dealership. They told us they fixed it, pick up a truck. We almost immediately had an issue less than 20 miles into the drive. We took it back to the dealership. They told us they fixed it, but the check engine light kept coming on the whole way back to Michigan for a clogged diesel filter. It turned into a $4500 repair and the dealership was only willing to pay 2000 of it and that was only after fighting them on it. There were other issues with the truck that we have given on also. There was an issue with the mirror is not working properly and also the tow plug had some electrical issues. We had to fix all these on our own dime. These are all things that a Mechanic would have found up upon inspection. When we talked to the general manager about it when we initially brought the vehicle back, he told us he did not sell us the vehicle. It was their parent company driveway. The only person that was remotely helpful was their service manager, who was open and honest and upfront the whole time. I would caution anybody from buying a vehicle from this place without fully going over it with a licensed mechanic before signing out on the dotted line. More

He was able to give me a fair price for the monthly payments Nice and helpful payments Nice and helpful More

Had to wait a few minutes before someone met me at the desk. But overall, very good. desk. But overall, very good. More

Vincent and Amy were both great. Vinny was amazingly knowledgeable about the product. I love my new Palisade. Vinny was amazingly knowledgeable about the product. I love my new Palisade. More

Was very pleasant was very pleased with the vehicle I purchased but after driving off the lot it has not been good I've been in to get blink link set with no results 3 times and nobody available to set i purchased but after driving off the lot it has not been good I've been in to get blink link set with no results 3 times and nobody available to set it up! More

Poor customer service. No communication or updates with extended repair time. Constant attempt and request for updates went unanswered or addressed. Once legal action was s No communication or updates with extended repair time. Constant attempt and request for updates went unanswered or addressed. Once legal action was suggested they finally began the repair. Vehicle in the service department for 5 months is unacceptable More

Everyone made the entire process very easy and stress free. Everything was explained along the process. free. Everything was explained along the process. More

They always work and make time adjustable to my schedule appointments needed for service. I feel like important to be taken care off and I am very much appreciate the wonderful service appointments needed for service. I feel like important to be taken care off and I am very much appreciate the wonderful service More