Lithia Hyundai of Odessa
Odessa, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had a warranty issue with a vehicle I purchased and was told they needed it for a week Then I was told by Eric that it was just to diagnose it. He was very short with me to the point of being rude. It took told they needed it for a week Then I was told by Eric that it was just to diagnose it. He was very short with me to the point of being rude. It took several phone calls to my sales person and his general manager to get my vehicle fixed. I was without it for 3 weeks. I was very unhappy it took all it did to get my vehicle fixed More
It is very hard to get a hold of anyone in the oil change department. Last time I was told we needed an appointment for oil change. I called for 2 days to make appointment and no answer. I finally got a hold department. Last time I was told we needed an appointment for oil change. I called for 2 days to make appointment and no answer. I finally got a hold of someone and asked him to have someone from oil change dept. to call never got a call. I had to finally go there just to see 4 guys sitting there doing NOTHING!!! I do not like your automated answering machine. I had other questions to ask before I could set up appointment. Service has been bad for the last 3 times I've been there. More
Very difficult to get ahold of anyone, all day long, automated system is a big no no automated system is a big no no More
Extremely poor, basically nonexistent communication Car was untouched for almost 2 weeks without an update was untouched for almost 2 weeks without an update More
Muy bien mucha alluda Muy amables todos mucho inventario Muy b Bo nit os lo carros inventario Muy b Bo nit os lo carros More
Very good Excellent service well good communication and clean atmosphere The dealership is awesome. Customer service was awesome as well, everyone was so nice and polite. I will recommend this dealership t clean atmosphere The dealership is awesome. Customer service was awesome as well, everyone was so nice and polite. I will recommend this dealership to everyone i know. More
Good service,ease of use High five ? ??? good service,no problems I put in enough!!! xxxxxxxx ??? good service,no problems I put in enough!!! xxxxxxxx More
I dropped my car off at 7:30 to get serviced, and left it for the day. I tried calling at least 10 times throughout the day to touch base and no one answered or returned a call. I was going to be after hours for the day. I tried calling at least 10 times throughout the day to touch base and no one answered or returned a call. I was going to be after hours to pick it up and though Eric was there, the tech did not reset my oil life or check my tire pressures that I specifically needed. I was leaving on a 2000 mile trip and needed my vehicle ready. 200 miles down the road my low engine oil light came on and no one has returned that call either. It's really disgraceful. More
Very friendly and not pushy about sales. Asked exactly what we were looking for and helped us find it. Asked exactly what we were looking for and helped us find it. More


