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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.3
1,517 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,517 reviews

February 14, 2024

She worked with me until she could get me a vehicle and payment that would work for me More

by ESTELA Urias
Recommend Dealer
Yes
Employees Worked With
Almira
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Feb 15, 2024 -

Lithia Hyundai of Odessa responded

Thanks for the 5-star review! We hope to see you again soon!

February 13, 2024

Poor customer service and poor outcome POOR POOR POOR POOR Will never recommend this dealership or the vehicle More

by MOB36
Recommend Dealer
No
Employees Worked With
JR manager with cowboy hat and Eric in service
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Feb 13, 2024 -

MOB36 responded

Poor customer service after the sale

February 10, 2024

No comment No thank you I have nothing to say about this trip Nope , I am a good More

by m_perales1105
Recommend Dealer
No
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Feb 13, 2024 -

Lithia Hyundai of Odessa responded

Hey m_perales1105, thanks for taking time out of your day to give us feedback on your last visit. We hope we can chat more about what we can do better next time! We always want to improve our customer service, because our customers deserve it. Give us a call at (432) 614-0345 when you can.

February 07, 2024

Everyone was great. It's my 4th Hyundai and i come back because the service is so good More

by RHENS58
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
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Feb 09, 2024 -

Lithia Hyundai of Odessa responded

Thank you for your continued loyalty to our dealership, RHENS58! We appreciate your kind words regarding our service. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

February 06, 2024

Very helpful, and didn't stop until she was able to get me a vehicle for my daughter More

by ESTELA Urias
Recommend Dealer
Yes
Employees Worked With
Almira
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Feb 09, 2024 -

Lithia Hyundai of Odessa responded

Thank you so much for taking the time to share your positive experience with us, Estela! We're thrilled to hear that our team was able to assist you in finding the perfect vehicle for your daughter. Our goal is to provide exceptional service to all of our customers, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Lithia Hyundai of Odessa!

February 06, 2024

Was treated, the way I wanted to be treated. However Eric in parts was the one who was able to push all the this to happen, but that punk was off, so I'll let it slide More

by STEPHENEGALINDO
Recommend Dealer
Yes
Employees Worked With
Francisco and then got it to the lady in parts
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Feb 09, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review, Stephen. We're glad to hear that you were treated the way you wanted to be treated during your visit. We appreciate your feedback regarding Eric in parts, and we'll make sure to pass it along to our team. If you have any further comments or concerns, please don't hesitate to reach out. Thank you again for choosing Lithia Hyundai of Odessa.

February 05, 2024

I Talked to Johnny about what vehicle I wanted and he had me approved for my vehicle with in the hour. Once I arrive at the dealership my paperwork was ready all I needed to do was sign and get everything fi More

by TALYCABRERA13
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
Report | Print
Feb 06, 2024 -

Lithia Hyundai of Odessa responded

We appreciate you taking the time to leave a review! Have a great day!

February 04, 2024

Very smooth, no problems Everyone we met was knowledgeable and courteous. We bought the Palisade and left the dealership within 3 hours. More

by VINCE691
Recommend Dealer
Yes
Employees Worked With
Issac Sanchez
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Feb 06, 2024 -

Lithia Hyundai of Odessa responded

We appreciate your kind feedback of Lithia Hyundai of Odessa and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

February 03, 2024

It was fine. Just would've preferred a little more upfront about what exactly the 'free' services are for 2 yrs. More

by S.GALLIER
Recommend Dealer
Yes
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Feb 06, 2024 -

Lithia Hyundai of Odessa responded

S.GALLIER, thank you for taking time to review us. We are concerned that we didn't meet your expectations. Please call (432) 614-0345 when you have the chance. Take care.

February 03, 2024

Very nice Very nice and respectful , knowledge of what he was doing Outstanding Performance More

by ERLENDABARRERA
Recommend Dealer
Yes
Employees Worked With
Yes
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Feb 06, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave such a positive review, Erlendabarrera! We're glad to hear that you had a great experience with our team at Lithia Hyundai of Odessa. It's always our goal to provide excellent service and knowledgeable assistance. If you have any further feedback or need assistance with anything else, please don't hesitate to reach out. We appreciate your support!

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