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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.4
1,550 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,550 reviews

November 02, 2023

Had my vehicle for 70 days in 2023, and they never fixed it. Absolutely miserable experience. I learned that Hyundai is able to offer incredible warranties because they will never actually service your vehi More

by John M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher in Service - 0/10.
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Nov 03, 2023 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to voice your concerns. Please reach out to us at (432) 614-0345 to further discuss your concerns. Thank you and we hope to hear from you promptly.

November 02, 2023

My car was almost hit by an employee. But my service was quick and efficient. More

by ZACHARYTISDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Nov 03, 2023 -

Lithia Hyundai of Odessa responded

Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.

November 02, 2023

Took 2 hours to change oil? Had a recall also but you didn’t have the part. If a recall you should have the part! More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Nov 03, 2023 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to voice your concerns. Please reach out to us at (432) 614-0345 to further discuss your concerns. Thank you and we hope to hear from you promptly.

October 30, 2023

I had a very pleasant experience at LITHIA, Sal was very friendly and helpful with the purchase of my new vehicle More

by PAULACUTCHALL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience at Lithia Hyundai of Odessa, Paula Cutchall. We're glad to hear that Sal provided you with friendly and helpful service during your new vehicle purchase. We appreciate your feedback and hope to see you again in the future.

October 29, 2023

Es un servicio muy bueno y lo recomendaría ampliamente y está en muy buen lugar More

by LUISMENDEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rj Peroutka
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Oct 31, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind words and for recommending our service. We are delighted to know that you had a great experience with us. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Thank you for choosing Lithia Hyundai of Odessa.

October 26, 2023

Great service comfortable waiting area and good people that were very attentive the overall experience was nice More

by ETHANHANEYSOBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 31, 2023 -

Lithia Hyundai of Odessa responded

Thanks ETHANHANEYSOBER for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

October 25, 2023

The service department was very friendly and Thorough with all my vehicle concerns and needs. More

by MICHAELCUMMINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Oct 26, 2023 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our service department at Lithia Hyundai of Odessa, Michael. We are pleased to hear that our team was friendly and thorough in addressing your vehicle concerns and needs. If you have any further questions or require any future assistance, please do not hesitate to reach out.

October 23, 2023

It was ok. It was a pretty long wait. I came early to avoid a long wait. ??????? More

by TISDALE_GINA
Recommend Dealer
Yes
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Oct 24, 2023 -

Lithia Hyundai of Odessa responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Lithia Hyundai of Odessa.

October 20, 2023

Salvador was very helpful, listened to what I was looking for and sold me a 2024 Tucson, I am loving my new Hyundai! More

by CECISANCHEZ1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rj Peroutka
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Oct 22, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind words, CECISANCHEZ1965! We are thrilled to hear that Salvador provided you with excellent assistance and helped you find the perfect vehicle. We hope you continue to enjoy your new Hyundai Tucson and please don't hesitate to reach out if you need anything else.

October 19, 2023

They do look into the issues I have with my car as they say they will and they take much longer than quoted for maintenance. I thought this past time maybe it was because they were looking into the problem More

by CBMORBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Guy
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Oct 19, 2023 -

Lithia Hyundai of Odessa responded

Our team wants to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers/clients; we hope you will give us an opportunity to discuss your concerns further with you. You can reach out to us at (432) 614-0345. We hope to find a solution promptly.

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