Lithia Hyundai of Odessa

This experience was fantastic and the staff was incredible. I couldn't have chosen a better place to get my car. incredible. I couldn't have chosen a better place to get my car. More

I want to thanks Lithia Hyundai of Odessa for being so great! I received the best service for two recall services that my car needed. great! I received the best service for two recall services that my car needed. More

The sales person that has sold us our Hyundai Stanta Fe was very pleasant and helpful we will be willing to purchase or upgrade our new car and we would definitely recommend this dealership Hyundai of Odes was very pleasant and helpful we will be willing to purchase or upgrade our new car and we would definitely recommend this dealership Hyundai of Odessa More

Ronda (Rj) Peroutka provided an Outstanding car buying experience. She was an exemplary guide throughout this process providing advocacy, support, and expertise that was above and beyond. I was able to experience. She was an exemplary guide throughout this process providing advocacy, support, and expertise that was above and beyond. I was able to rely on RJ to address all my concerns. Her professionalism & high level of service is a credit to Lithia Hyundai of Odessa. More

Extremely hard to reach on the phone, left several messages! Trying to make an appointment, but have some questions messages! Trying to make an appointment, but have some questions More

So I had the worst experience I have had since going to this location. I went a few weeks ago to purchase tires. The service clerk had no experience and had a horrible attitude towards customers. When I this location. I went a few weeks ago to purchase tires. The service clerk had no experience and had a horrible attitude towards customers. When I purchased the 4 tires for my vehicle I went over to the service desk to make an appointment for the mounting of the tires. The service clerk stated to me that I didn’t need an appointment and just to come early in the morning. Well I did just that. What was suppose to take a couple hours took 9 hours because of wrong information from the service clerk. Because I am a truck driver and live an hour out of town I couldn’t come back. Plus since it took so long to mount the tires and get the service my car needed I was unable to go to work that night because of fatigue. So not only was I imposition I lost a days pay because of this service clerks lack of customer service. I also wasn’t given any warranty on the tires. I do have to say that in the last few months the service department has gone down hill. Just to let people know. I submitted a complaint online to Lithia and on Google Maps. Not one time has anyone tried to reach out to apologize or to remedy the situation. Just goes to show you that some businesses don’t appreciate customers. More

The salesperson was very helpful and the process was smooth. Overall I was satisfied and happy with my car. smooth. Overall I was satisfied and happy with my car. More

They are always courteous and accommodating and was able to answer all of my concerns. to answer all of my concerns. More

It was my first time buying from a dealership and I received the best customer service received the best customer service More

Absolutely loved RJ (Ronda). It was my son that was buying and she explained everything to him as it was happening to help him understand the whole process. Will definitely retur It was my son that was buying and she explained everything to him as it was happening to help him understand the whole process. Will definitely return to Hyundai and will use RJ again. More