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Lithia Hyundai of Odessa

Odessa, TX

4.4
1,550 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,550 reviews

June 26, 2023

The lady that helped me was rude I don't feel comfortable at that location More

by JOSIEBUNUELOS
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Don't know the name
Jun 30, 2023 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand what happened and how we can improve. We look forward to hearing from you.

June 26, 2023

Great friendly people help me through the deal. Great finance people very very very proud of them and I’ll be back for more. More

by JEKAPALA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Barajas, Eric Gonzales, Vincent Nunez, Frank Carrillo, Jose Moreira, Karen Betancourt, Joseph Cadenhead, Amy Willingham, Branson Davis
Jun 30, 2023 -

Lithia Hyundai of Odessa responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Lithia Hyundai of Odessa.

June 26, 2023

Prompt attention to request for sales information about vehicles they had for sale. Professional staff. More

by EDRWILLIAMSON
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Salvador Cordova Donnie Sertain
Jun 30, 2023 -

Lithia Hyundai of Odessa responded

Thank you! We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

June 25, 2023

Great people working in the front, and they got my vehicle taken care of in a timely manner. Love the new look of the building. More

by FordGuy4Life
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Jun 30, 2023 -

Lithia Hyundai of Odessa responded

Thank you for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

June 25, 2023

Feel the service center need to know more about the car and issues before they speak. Very rude and has gone back on there word not trust worthy at the service center. More

by JPEARSON8779
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Eric Gonzales, Vincent Nunez, Roberto Ramirez, Joseph Cadenhead
Jun 30, 2023 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand what happened and how we can improve. We look forward to hearing from you.

June 25, 2023

Great people and great service to the customer! I would highly recommend this dealership to anyone. I have purchased vehicles there and had service work done. Top notch!! More

by BRIANSMITH105
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales, Vincent Nunez, Joseph Cadenhead
Jun 30, 2023 -

Lithia Hyundai of Odessa responded

Thanks BRIANSMITH105 for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

June 24, 2023

I am so glad that Eric is back and running the service department. The other service managers were ok but Eric understands customer service and so do his associates. I felt like was I taken care of and More

by TRISTANGARCIA21
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Jun 30, 2023 -

Lithia Hyundai of Odessa responded

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Lithia Hyundai of Odessa and what we offer.

June 24, 2023

Terrible service never answered never called back had my car about 4 months. Put 200miles on it for a blown radio. More

by Augustine
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Jun 30, 2023 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand what happened and how we can improve. We look forward to hearing from you.

June 23, 2023

Very professional and Courteous! Took the time to help us look for the vehicle of our choosing! More

by MARIBELPANDO1619
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Can’t remember there names
Jun 30, 2023 -

Lithia Hyundai of Odessa responded

We hope to see you again soon at Lithia Hyundai of Odessa. Until then, take care!

June 23, 2023

The girl in the front that was helping customers was extremely rude. She called the wrong number when trying to ask if we wanted filters put in the car. And she told me that it was going to be $50, when More

by TURNER.HALEY.D
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Jun 30, 2023 -

Lithia Hyundai of Odessa responded

Please call us at (432) 614-0345 to let us know more about what happened.

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