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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.3
1,517 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,517 reviews

April 06, 2023

Right now you probably do not want me to answer a survey my brand new car which I had for two weeks has been in your shop now for two weeks. I have not heard one word about it. It was supposed to only be a More

by TLDEES2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua Garza
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Apr 11, 2023 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand more about what happened. We look forward to hearing from you.

Apr 11, 2023 -

TLDEES2001 responded

I think y’all should have to pay my first payment y’all have had my brand new car longer than I have

Apr 11, 2023 -

TLDEES2001 responded

I called service again and got an answering machine and left another message for service

April 06, 2023

Easiest car buying experience I’ve ever had! Very smooth process from beginning to end. More

by KROBERSON1988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Johnson and Donny
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Apr 11, 2023 -

Lithia Hyundai of Odessa responded

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Lithia Hyundai of Odessa and what we offer.

April 06, 2023

As soon as I entered the dealership, they attended to help and were really kind. They helped me find the best price and deal for my truck. More

by ROBERTORAMIREZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
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Apr 11, 2023 -

Lithia Hyundai of Odessa responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Lithia Hyundai of Odessa.

April 04, 2023

I went in to get my tires rotated and balanced. As usual they did a great job and had me out the door. The only thing I was shocked about was that they raised their prices on services. More

by User-48debd00fd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
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Apr 11, 2023 -

Lithia Hyundai of Odessa responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Lithia Hyundai of Odessa.

April 04, 2023

2 hour oil change with 2 cars in front of me. Arrived 9am. Courteous staff More

by SKEETDOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
Apr 11, 2023 -

Lithia Hyundai of Odessa responded

We hope we can turn these 3 stars into 5. We want to hear from you—please give us a call when you can at (432) 614-0345. Thanks!

April 03, 2023

This was my first time taking my vehicle to Lithia Hyndai. I was greeted politely . Great customer service . More

by JANETH O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Apr 11, 2023 -

Lithia Hyundai of Odessa responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Lithia Hyundai of Odessa.

April 02, 2023

Satisfied with everything i like the way they treat you estaring from the beginning to the end More

by VERONICAGAYOSSO66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barajas
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Apr 03, 2023 -

Lithia Hyundai of Odessa responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Lithia Hyundai of Odessa.

April 01, 2023

Guys suck at working on vehicles. Had my car for over 2 1/2 months and took them 3 tries to figure out that it had an aftermarket remote start that was wired in wrong. Never once gave More

by ANTHONYTREVINO136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
Apr 03, 2023 -

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 614-0345 to let us know more.

March 30, 2023

Very good place to shop for a car. Very friendly place. Very friendly staff. God bless. More

by MENDOZA_MARY0827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales, Vincent Nunez
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Mar 31, 2023 -

Lithia Hyundai of Odessa responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Lithia Hyundai of Odessa.

March 30, 2023

My first time here. The personel was friendly and courteous. Service was excellent and fast. I would highly recommend this place 👌. I will be doing my vehicle's oil cha More

by jay_mendoza5212011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Mar 31, 2023 -

Lithia Hyundai of Odessa responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Lithia Hyundai of Odessa.

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