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Lithia Hyundai of Odessa

Odessa, TX

4.3
1,517 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,517 reviews

March 30, 2023

Our preferred dealership to get our oil changed at. Nice and friendly staff, good job. More

by LOPEZ0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Mar 31, 2023 -

Lithia Hyundai of Odessa responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Lithia Hyundai of Odessa.

March 30, 2023

They are always very courteous and have treated us good every time we go. We’ve never had any issues More

by m.taniarios
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Mar 31, 2023 -

Lithia Hyundai of Odessa responded

Thank you so much for your review of Lithia Hyundai of Odessa! We truly appreciate the feedback and hope to hear from you again.

March 29, 2023

Very disappointed with last visit for recall, dealt with rude individual, talked to me like I was stupid. More

by SABRDFRD
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don't know names in service department
March 29, 2023

The mechanical service was great! They fixed what had to be fixed on the recall notice. More

by josornio73
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I can't rate any one!!! Some of the faces kind of look familiar? But the person that informed me to just "Leave the keys in it and wait inside" I can't confirm on.
March 25, 2023

Quick, easy, and polite service! No issues whatsoever! I was expecting my car to be in for a bit but I had it back next day! 2 recalls, oil change, and 8,000 mi check up! More

by Devon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Mar 27, 2023 -

Lithia Hyundai of Odessa responded

We appreciate the lovely feedback of Lithia Hyundai of Odessa. Thank you and have a great day!

March 24, 2023

They are slow and didn’t reset my car to show the service had been done tried to call a couple of times but no one returned my call. If I didn’t have warranty I would go somewhere else. Hope I don’t have maj More

by LWINN79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Mar 27, 2023 -

Lithia Hyundai of Odessa responded

We're sorry to hear your experience. Please reach out to us at (432) 614-0345 so we can understand more about what happened. We look forward to hearing from you.

March 24, 2023

I get an oil change and they don't top off my windshield washer fluid. This has happened several times. Yes, I can take it back like they say to top it off but the hassle of having to return and explain t More

by SLICKNLUCKY36
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Daniel Barajas, Eric Gonzales
Mar 27, 2023 -

Lithia Hyundai of Odessa responded

We're sorry to hear your experience. Please reach out to us at (432) 614-0345 so we can understand more about what happened. We look forward to hearing from you.

March 23, 2023

The wait seemed long at 2 hours and 15 minutes, compared to my last vehicle. The waiting room and bathroom situation was not desirable at all, but they are under construction. More

by Spalmer65
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lonnie is awesome
Mar 24, 2023 -

Lithia Hyundai of Odessa responded

Hey there and thank you for taking the time to leave us a review. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you. We would appreciate feedback on how we can improve and make your visit memorable for the right reasons. Please call (432) 614-0345 at your earliest convenience.

March 23, 2023

I love the way they treated me, they were nice I really like it I'm happy More

by GRISELDABTREJO
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betsie Lujan
Mar 24, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind feedback of Lithia Hyundai of Odessa and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

March 20, 2023

Left my car for 2 months and still broke down a week later. The excuse since November has been that they are understaffed, however they have done a great job of upgrading their sales room. Unfortunately More

by danielalopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos, and jasmine
Mar 22, 2023 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand more about what happened. We look forward to hearing from you.

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