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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.4
1,547 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,547 reviews

February 01, 2022

I go there because I feel I can trust their work. Will continue to go there. More

by AUNTYKING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Feb 04, 2022 -

Lithia Hyundai of Odessa responded

Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Lithia Hyundai of Odessa and hope to see you again take care!

February 01, 2022

Horrible customer service and terrible repair shop. The 2022 vehicle that was purchased here has been sitting at the lot for 2 months due to an engine problem. No one has looked at the car yet. I keep gett More

by cdechols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Cadenhead
Report | Print
January 31, 2022

Had a bad experience with the first service man named Peyton. But Alvin has been a great service man and answered all my questions and has gotten the work done on my palisade More

by Julie.tarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin, Eric Gonzales
Report | Print
Jan 31, 2022 -

Julie.tarin responded

Took my palisade back to get more work done on it.

Jan 31, 2022 -

Julie.tarin responded

Palisade is back in the service department to get more work done on it

January 30, 2022

I have always had great service. And I have been treated very well every time I have been there. I would recommend them More

by DWIGHTRAMBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Jan 31, 2022 -

Lithia Hyundai of Odessa responded

Thank you. We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

January 30, 2022

Dealer was very helpful and quick about getting us into our new 2019 silverado. Called the night before and by 12pm the next day we were driving off the lot. Big shout out to Karen, she is awesome and very More

by Jameskelley91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Betancourt
Report | Print
Jan 31, 2022 -

Lithia Hyundai of Odessa responded

We appreciate the lovely feedback of Lithia Hyundai of Odessa. Thank you and have a great day!

January 25, 2022

Thank you for working so hard and getting the sell done My grandson is extremely excited More

by CRANEMAN84
Recommend Dealer
Yes
Employees Worked With
Daniel Barajas, Eric Gonzales, Roberto Ramirez, Branson Davis
Report | Print
Jan 26, 2022 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! Glad he had a great experience! Have a great day!

January 24, 2022

Short staffed4 hrs to get oil changed.1 person to Short staffed 4 hrs to get oil changed. 1 person to change oil. He worked on 3 cars at a time. More

by Barbararene
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
January 24, 2022

The workshop service is great, at first I wasn't so sure about the customer care, but they proved me wrong by taking care of my vehicle and me. More

by BONEY_SURO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin
Report | Print
Jan 26, 2022 -

Lithia Hyundai of Odessa responded

Glad we were able to help you so efficiently and that you were pleasantly surprised during your visit! We look forward to the next time we can serve you! Thanks again, have a great day!

January 21, 2022

Service took too long just for an oil change Need to hire more people.Thank you More

by ROBERTMOOSE2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
January 19, 2022

Rafael help really good on customer service and support with financial assistance, good business and services More

by ALEXAN_AR06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Peña, Vincent Nunez
Report | Print
Jan 20, 2022 -

Lithia Hyundai of Odessa responded

Thank you for the kind review! We're pleased that you had a good experience! We appreciate your business and look forward to the next time we get to serve you! Thanks again, have a great day!

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