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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.3
896 Reviews
Call Service Center (432) 614-0345

896 Reviews of Lithia Hyundai of Odessa - Service Center

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August 14, 2025

We were traveling from Phoenix to Atlanta and ran into some battery trouble in Pecos and thankfully made it to Odessa and the Hyundai dealership. The lady in service was super helpful and kept us current More

by bsousley62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady in service Dept
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August 05, 2025

They were very professional, quick and explained everything in detail. It was also very clean. More

by ARMAND.POINTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and for highlighting our team's professionalism and attention to detail. It's great to know you appreciated the cleanliness of our facility and the clear communication throughout your visit. Your feedback means a lot to us.

August 05, 2025

I made an appointment online after waiting for over an hour. Therapy said we do first come. Then why di your website allow us to make an appointment More

by amandaparkergreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The only one I talked ro was Kristen
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Aug 08, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback and bringing this to our attention. We understand how frustrating it can be to experience a wait after scheduling an appointment online, and we apologize for any confusion regarding our appointment and service process. Your experience is important to us, and we appreciate you letting us know about this issue.

August 05, 2025

Great service highly recommend Eric was wonderful he took care of all my suv services I Greatly appreciated ❤️ More

by JOSIEBURROLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ERIC,BRYAN
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Aug 08, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and for highlighting Eric’s efforts. It’s wonderful to hear that you had a positive experience and felt well taken care of during your SUV service. Your recommendation means a lot to the team at Lithia Hyundai of Odessa.

July 31, 2025

Servicing is very good and fast. They all are very polite and smiling faces, thank you so much for your service. More

by TIALTAUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and kind words about the team. It's wonderful to know that you found the service to be efficient and that the staff made you feel welcome. Your feedback is truly appreciated.

July 27, 2025

Did a walk in oil change and seen right away! Everyone was very nice and professional! Loving my 2025 Hyundai Santa Fe Calligraphy hybrid! More

by AMYTIJERINA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for your kind words about the team. It’s wonderful to hear that you enjoyed prompt service and are loving your 2025 Hyundai Santa Fe Calligraphy Hybrid! Your feedback is truly appreciated.

July 25, 2025

It was a great experience during my visit. They did the oil change and filters in a very timely manner. They also informed me of a recall and took care of that at the same time. More

by BRIANSMITH105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and for taking the time to leave this review. It's wonderful to hear that the service was efficient and that you were kept informed throughout your visit. Your feedback is greatly appreciated.

July 19, 2025

This service was much different from the first time it was in where I was very pleased. Treated more like a bother than I valued customer . Especially irritated by the woman working there that day who wa More

by MOMDTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2025 -

Lithia Hyundai of Odessa responded

Thank you for reviewing us and offering your sentiment. We hope you can give us another chance to deliver a better level of service as we strive for excellence and hope we can turn this experience around. Please call us at (432) 614-0345 so we can further discuss. Thank you!

July 19, 2025

I got an oil change done. I went to Sam’s Club while my car got done. It was fast and easy. More

by MIRANDA_DANIELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for choosing us for your oil change. It’s great to hear that the service was fast and easy, and that you were able to take care of other errands while your car was being serviced. Your feedback is truly appreciated.

July 04, 2025

Very friendly lady helped me when I dropped off my car and picked it up. More

by RUIZ6_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees I interacted with not listed.
Report | Print
Jul 08, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and highlighting the friendly service you received during your visit. It’s wonderful to know that you felt well taken care of both at drop-off and pick-up. Your feedback is truly appreciated.

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