Lithia Kia of Anchorage

thank you Thank you guys for taking care of my car. I had a small leak in my tire which could turn into a bad tire. the guys found it & fixed it. You're all a Thank you guys for taking care of my car. I had a small leak in my tire which could turn into a bad tire. the guys found it & fixed it. You're all awesome!! More

Worst Dealership Ever The worst dealership I have ever dealt with! It started back in 2I purchased a new Sorento. I was over charged the exact amount that the next body st The worst dealership I have ever dealt with! It started back in 2I purchased a new Sorento. I was over charged the exact amount that the next body style upgrade would be. An honest mistake, maybe. But when I brought it to their attention I was told there was nothing they could do about it, that I would have to get a refund from Kia Finance because their finance manager screwed it up. Needless to say, after several months and lots of consternation, I did get a refund. Now to service. Couldn't make the Blue Tooth connection work. I was accused of being stupid (I am a Computer Engineer by trade). After several arguments they changed out the Audio System and all was OK. The Fob (Auto Start, Locks etc.) wouldn't work at any distance greater than 10 feet. Again given the runaround and finally they looked into it and found a loose wire on the receiving antenna. Had the vehicle in for regular service just before warranty expired and i was told ALL was OK. 2,000 miles later there is a terrible noise in the front brakes. Since I live 250 miles from the dealership I brought it to a local shop. The front disc brakes were worn to the point where they had to be replaced. Of course no warranty and couldn't drive it to the dealership, not safe. They offered NO compensation. Now I have received a recall notice. Again I live 250 miles away and tried to schedule this service for when I was in town. Can't do it, no Saturday Appointments available when I was going to be there and it didn't matter because I was told you can't get any real service on Saturdays anyway. I will NEVER set foot in this dealership again!!! BTW the Kia is a nice car it is just this dealership. More

Service I have had two kia vehicles and I’ve been taking my vehicles to be serviced there for the last 13 years. They are an excellent dealership I have had two kia vehicles and I’ve been taking my vehicles to be serviced there for the last 13 years. They are an excellent dealership More

Excellent customer care Jake was awesome! He got my car in right away to have the screw removed and to rotate my tires. I appreciated the quick attention to my drop in serv Jake was awesome! He got my car in right away to have the screw removed and to rotate my tires. I appreciated the quick attention to my drop in service!! More

It was great customer service Bought a new vehicle , The manager was friendly also, thank you for going above and beyond , we had a lot of glitches but it all worked out Bought a new vehicle , The manager was friendly also, thank you for going above and beyond , we had a lot of glitches but it all worked out More

Service was excellent😀😀😀👍👍👍 Service and was really great, and i was out of there in an hour!! It was also great ti for them to have asstd coffee brands for keurig!!! Great job se Service and was really great, and i was out of there in an hour!! It was also great ti for them to have asstd coffee brands for keurig!!! Great job see u guys soon!! More

Oil change/tire switchover Jake in Anchorage office was not just very friendly and knowledgeable, but very professional and trustworthy. I needed my car at 1 pm. He made sure th Jake in Anchorage office was not just very friendly and knowledgeable, but very professional and trustworthy. I needed my car at 1 pm. He made sure that it was ready exactly at 1 pm. It is so rare now that people actually do what they promised, that Jake definitely earned my respect! The car was ready to go, no hiccups. He took care of all discounts, that I have, so I didn’t need to worry about anything. It was simply great! Thank you! More

Oil change The service was good, however when I called to make the appointment, they made it for the wrong day. So when I went to get my oil changed, they didn’t The service was good, however when I called to make the appointment, they made it for the wrong day. So when I went to get my oil changed, they didn’t have me down for an appointment to get the work done. But they were able to squeeze it in anyways with a bit of a wait. Thank you. More

Satisfied With My New Ride! Never thought I would drive a Kia. So happy that I was open minded. Sam showed me every reason why it was the perfect fit for me. I wanted something l Never thought I would drive a Kia. So happy that I was open minded. Sam showed me every reason why it was the perfect fit for me. I wanted something luxurious but it didn’t fit my budget. He enlightened me with all the coolest features. I was quite impressed that this compact car had everything I never knew I needed. I now save over $80 in gas per week. Thank you Sam for going above and beyond and making sure I left with what I deserved. So happy with the Kia Soul! ?? More

Awesome Best customer service Richard was a hard worker and got me approved quick for a loan, Couldn’t have asked for a better salesman ever Best customer service Richard was a hard worker and got me approved quick for a loan, Couldn’t have asked for a better salesman ever More