Lithia Kia of Anchorage

Getting better and better Jake in Service is very helpful and fabulous! Such improvements over the last year. This department is getting better and better very time I come in. Jake in Service is very helpful and fabulous! Such improvements over the last year. This department is getting better and better very time I come in. More

weekends customers last Being handicap is not importation to us. Both the handicap parking parking spaces were filled with couriers vehicles the Sad part was they were still Being handicap is not importation to us. Both the handicap parking parking spaces were filled with couriers vehicles the Sad part was they were still in the same place an hour and 10 minutes later when I left . To get an oil change bring some reading material and coffee. The wait time for an oil change was 1 hour and 10 minutes. To have a coffee maker with no coffee really. The restroom were a mess I waited 15 minutes in get into it and employee and his cell phone are just way to important not customers. More

Outstanding I am a Veteran and like things to be done according to the manual. Moises was able to hear my concerns and act upon them with the attention to detail I am a Veteran and like things to be done according to the manual. Moises was able to hear my concerns and act upon them with the attention to detail I was not expecting. I believe he demonstrates the qualities of a fine leader. Thank you for retaining this young man. More

Our 5th car from Lithia Kia of Anchorage We have worked with them since 2008. This is our 5th purchase thru them. Great customer service. They explain the whole process to the end. We have worked with them since 2008. This is our 5th purchase thru them. Great customer service. They explain the whole process to the end. More

Really good service I had a really good experience dealing with the Lithia KIA staff when buying my used pick-up. The only problem came when I needed the truck fixed and I had a really good experience dealing with the Lithia KIA staff when buying my used pick-up. The only problem came when I needed the truck fixed and the techs working on the truck didn't follow up on their work and I ended up bringing it back in four (4) times. Finally Eric stepped in and got the problem resolved. More

Awesome Customer Experience Richard S. was our salesman. He made us feel at home & treated us as if we were like family. I recommend everyone who is looking for a car to go see R Richard S. was our salesman. He made us feel at home & treated us as if we were like family. I recommend everyone who is looking for a car to go see Richard S. You will surely get awesome customer service & feel right at home. Thanks Richard for being a Blessing!!👍👍 More

Best experience ever Great car service company and very friendly. They’ll work with you on the budget you have. Amazing salesman and incredible boss. Thank you Kia Car S Great car service company and very friendly. They’ll work with you on the budget you have. Amazing salesman and incredible boss. Thank you Kia Car Services. More

Solid dealership, service getting better Dealership has been improving over the last few years. I used to dread going in for service on my Kia but it seems the right staffing changes are happ Dealership has been improving over the last few years. I used to dread going in for service on my Kia but it seems the right staffing changes are happening and investments into the facility are being made. Not sure I would buy from them yet but they are on the right track. More

Simply Amazing I visited Lithia Kia of Anchorage with hopes of getting financed for a car as a means of getting back and forth to worl. I was referred by a customer I visited Lithia Kia of Anchorage with hopes of getting financed for a car as a means of getting back and forth to worl. I was referred by a customer whom bought a car from Lithia of Kia, and she told me how wonderful her experience went. As soon as I walked through the door, Richard Suesue greeted me, smiled, and shook my hand. He introduced himself, and his role at the dealership. Richard asked me a few questions in regards to my reason for visiting the dealership, and he began the process of digging for financing options. Richard never made me feel embarrased about my finances. He was extremely kind, humble, hospitabilty, and genuine. He even related to his own life as a means of making a connection with the discussion, and making me not feel alone. The test drive was amazing as the car was brand new--- which I didn't expect, ran extremely smooth, and had all of the perks a beautiful new Kia Forte would have. Richard provided me facts about the car, it's history, etc. After the test drive, Richard continued handling financing to see what my options were and frequently checked in with the team to coordinate business. Once this process was concluded, I got to meet the team, and again they were all friendly, kind and welcoming. Richard Suesue made quite the impression on me as a customer. I have never walked in a dealership and received such excellent customer service as today. Richard, you made my life brighter by helping me get a car as I was extremely stressed being new tl Alaska as a teacher with no car to get to work, and winter coming soon. I am truly in tears because without you I just don't know how. I got more than what I was expecting for today, and cannot thank Richard and Lithia Kia enough. I will be recommending you all to people and thank you for everythjng. Thank you!! More

Great people and great customer service Great customer service, extreamly helpful,, great sense of humor. They went above and beyond to get us into this car. They worked with us on a down pa Great customer service, extreamly helpful,, great sense of humor. They went above and beyond to get us into this car. They worked with us on a down payment so that we could take the car home. Super happy. Sam and James rock!! Will be back there for or next car! More